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Fastmed Primary Care

4.0

About this business

Location details

11491 U.S. 70 Business, Clayton, NC, 27520, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 12:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.0225 reviews
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Rockford R.'s profile image
Rockford R. 
rating
7 years ago

I was very iffy about coming here since I am new to here, but I have to say it was a solid visit. Yes, it was busy. Yes, I did have to wait like everyone else, but for a 20 minute wait in the waiting room on a walk-in visit, it was nothing. Only issue was the lack of training some of the front-desk employees seemed to be having, as they screwed up my payment by an extra $45, and seemed very uncanny about using their computer system (believe I overheard them say it was "shutting down" multiple times). However, one front desk ... read more

Business response:

We truly appreciate the recommendation, Rockford! Thank you for taking the time to leave your feedback online. We're here for any future urgent care needs! 

Monique R.'s profile image
Monique R. 
rating
7 years ago

Such a wonderful staff, very friendly and helpful. I am hoping to make them my permanent PCM. 

Business response:

We always appreciate our patients trusting us with their concerns, Monique! It's great to know we could make a difference for our patients. 

Teresa J.'s profile image
Teresa J. 
rating
8 years ago

Very good first experience at this location. Staff was very courteous. Prompt service. Wait was minimal. Much better than I expected. Will definitely return to this location. 

Business response:

Thank you so much for your positive feedback, Teresa. We're happy you had a good experience. Please keep us in mind for your future healthcare needs, and tell friends and family, too. Thanks again! 

Camille K.'s profile image
Camille K. 
rating
8 years ago

This is the 2nd time Checking into this Fast Med.....I took my daughter here on Saturday and everyone is soooo awesome....Love love this location....Very informative and efficient and friendly.....Thank you 

Christina C.'s profile image
Christina C. 
rating
8 years ago

We took our daughter in for an x-ray just before closing. She fell off a trampoline and landed on her wrist and was unable to move it without pain and tears. Even though it was minutes before closing the physician and staff were FANTASTIC! They didn't rush the appointment and truly cared about our daughter's injury and overall health! The team was very professional and went above and beyond the call of duty! Excellent experience! 

Business response:

Hi Christina.. Thank you so much for the wonderful feedback. We know it can be worrisome when your child comes down with an illness or injury. Our team will always be there for you when you don't know where else to turn when the pediatrician's office is closed! 

Leland H.'s profile image
Leland H. 
rating
8 years ago

Every summer we come up from Florida to visit family, and every year I usually develop some type of reaction / infection from hay fever allergies , or a sinus infection. The last 2 summers my toddler daughter has been developing similar reactions, and our 5 month old seems to be following in suit (must be the elevation). The FASTMed staff has ALWAYS been courteous and a blessing as they've addressed my medical concerns / needs and now my childrens' needs. I would 110% recommend this urgent care facility as they are know... read more

Evelyn H.'s profile image
Evelyn H. 
rating
10 years ago

Very courteous thorough sincere staff.I been their several times and they always give you quality time and make sure they don't just brush off your symptoms.and the wait time is usually minimal. 

Business response:

Evelyn, we really appreciate you taking the time to share your experiences with us and writing an online review. We'll be certain to share it with the clinic and FastMed leadership. Thanks for trusting us to care for you! 

Jennifer B.'s profile image
Jennifer B. 
rating
10 years ago

I will say the staff was very friendly. You never want to spend time at the doctors office and I certainly have no patience, so please believe me when I say the wait time was very reasonable. I am very thankful to have found a competent and friendly doctors office in my new home town! 

Business response:

A message from Jessica Pendola - Chief Administrative Officer & Chief Compliance Officer. Thanks for the great feedback. I'm happy you had a good experience. Please keep us in mind for your future healthcare needs, and tell friends and family, too. Thanks again! 

Amber P.'s profile image
Amber P. 
rating
11 years ago

Well I can't say i've ever enjoyed going here, but every time i have ended up here it was an emergency and they took good care of me and kept me out of the hospital. I think i'm up to 3 visits now. I have a $50 copay to this place, but a $500 copay to an ER. So yeah, I'm gong to try this first. There is usually a 15-20 minute wait (same at my reg doc). The staff is friendly and the PA can do all the basic stuff. I especially recommend it if you discovered you are going to need a prescription for antibiotics and it is 5:... read more

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day, Amber! 

Frequently asked questions about Fastmed Primary Care

How is Fastmed Primary Care rated?

Fastmed Primary Care has a 4 star rating with 225 reviews. 

When is Fastmed Primary Care open?

Fastmed Primary Care is open now. It will close at 5:00 p.m.