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FastMed Urgent Care

4.4

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Location details

3420 Ten-Ten Rd, #318, Cary, NC, 27518, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
4.41,046 reviews
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Susan G.'s profile image
Susan G. 
rating
11 years ago

I took my 5 month old when she was wheezing and the staff were very professional. The PA ended up sending her to a pediatric urgent care but he was wonderful and did everything he could for her. Very impressed 

Business response:

We always appreciate our patients trusting us with their concerns, Susan! It's great to know we could make a difference for our patients. 

Paige O.'s profile image
Paige O. 
rating
12 years ago

Day after Christmas with Sinusitis. Full waiting room. In and out, with prescription called in 2 hours. Clerical staff was calm and very accommodating. They did not rush us along. I passed three centers on my way to this one. I came here because of posted reviews. Saw Dr. Van Ooteghem. What a personable doctor! Again, no rush. He listened, recommended and treated with a great attitude. He even helped me find a pharmacy closer to my home (30 min away) that were offering prescription promo discounts! 7 days later, my prescrip... read more

Geno Y.'s profile image
Geno Y. 
rating
13 years ago

I echo Chris' review, esp regarding time. I came in on a Sat am. There was one person before me. I was out in about 45 mins with prescriptions called in. Prior to finding this place on Yelp, I went to Rex Healthcare off Cary Pkwy. Two times I went there, it was like going to an ER - 2 hr visits. Granted, these were off hours. Rest assured, if Fast Med is open, I will come here for future, unpredicted needs. 

Business response:

We always appreciate our patients trusting us with their concerns, Eugene! It's great to know we could make a difference for our patients. 

Lauren V.'s profile image
Lauren V. 
rating
13 years ago

I went to Fast Med today and was so thankful I did!! I first called and explained my medical condition and talked to Ciara on the phone, who was very reassuring about my visit. She was very polite and answered a few quick questions and didn't seem to rush me off the phone. When I came in she remembered me calling and checked me in efficiently and quickly and while I waited I heard her handle other check ins and phone calls very discreetly and professionally. I have to say I was very impressed by Ciara from the start. The m... read more

Debbie M.'s profile image
Debbie M. 
rating
a year ago

Awful management. Slot at 10:45am. Waited over 2 hours to be seen. Apparently it's normal, the time slot guarantees you'll be seen not when you'll be seen. Also, nurse as so casual and dismissive. 

Emily J.'s profile image
Emily J. 
rating
2 years ago

They will lie to you about when test results come back. I took a test on a Friday and it's Wednesday still no results back, when I was told they would come back either Sunday or Monday. The front office lady is very rude when I called to ask for them she seems to have an attitude every time. Im currently on antibiotics that I don't know if I should be taking until I get the results back and she didn't seem to care. Wouldn't give me the providers number when I asked. I understand that the provider will call me, but that was s... read more

Hiram R.'s profile image
Hiram R. 
rating
2 years ago

Called ahead to check if accepted insurance but no answer. Drove there and it was closed...on a weekday at noon (supposed to be open 8-8). No sign on the door. Nothing. Just closed. 

Ruby H.'s profile image
Ruby H. 
rating
3 years ago

I have been to this location several times as we are new to the area and had not yet secured a primary care provider.Each time I visited this clinic I showed my insurance and paid whatever balance was due. I received a bill in the mail for one visit for an additional $25 (fast med was not able to tell me why these additional charges were sent to me)and then was put into collections for $78 for a bill I never received??!! I went into Fast med and spoke to the receptionist and she stated, "Yeah sometimes we bill wrong, nothin... read more

Allie C.'s profile image
Allie C. 
rating
3 years ago

I will not be going back to this place, I only went there cause my Dr. Office closed for the day. Made an app online, was told would take 30 mins. Sat there an hour and half past my app time, and the ladies at the front just sat there eating McD's and laughing. Everyone in their waiting room had been told 30-40 mins. Whats the point of even making an app if they aren't going to see you at said time. I want to take back the 1 star I have just cause it wouldn't let me post this with out one. 

Frequently asked questions about FastMed Urgent Care

How is FastMed Urgent Care rated?

FastMed Urgent Care has a 4.4 star rating with 1,046 reviews. 

When is FastMed Urgent Care open?

FastMed Urgent Care is open now. It will close at 8:00 p.m.