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FastMed Urgent Care
- Urgent Care
- Garner, NC
About this business
Location details
5156 North Carolina 42, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Had a check in at 945 am. Over an hour later I’m still sitting and waiting!
I was seen by a PA who referred me to an orthopedic doctor. When I called the orthopedic office they said I’m sure they did xrays to which I answered no. The orthopedics office said why are they even open to which I replied, “I really don’t know.”
Business response:
We strive to deliver quality, convenient care, Courtney, and we're sorry to hear about your experience. We try to personally look into any issues when someone raises them. Will you email us at CustomerRelations@FastMed.com so we can put you in touch with a lead clinical provider to address your experience and concerns? Thank you.
This facility has poor or no management. They are very extremely slow. I strongly recommend not going here if you are in a hurry. If this facility stays open they should rename it. They are not fast and they definitely have no sense of urgency.
Business response:
We're sorry to hear about the wait time you experienced, Guillermo. We try our best to minimize wait times and also ensure that each patient gets the medical attention he/she needs. We also offer online check-ins on our website. Patients utilizing the system can expect to experience a greater than 50% reduction in wait times versus the typical walk-in patient not using the system. In addition, the system’s newly upgraded features include in-clinic screens to keep patients informed on exactly where they stand in line. Text ... read more
if you have 4 hours to wait when there is No one in waiting room before you get called back or after then sure stop by staff is nice which will be handy for the hours of waiting you will be doing
Business response:
Heather, we truly appreciate your feedback and are sorry to hear that there was a wait when you visited. Our urgent care clinics are there for you when you need it most, such as on the weekends, holidays and after work and school hours when your primary care is closed. Rather than wait an average of four hours in the emergency room, our patients typically get taken care of and are out the door within an hour. You're always welcome to take advantage of our online check-in feature on our website.
When I came here over 2 hours ago there were only 4 people in front of me. I’ve now been in the lobby alone for over an hour and haven’t been called back. Any new customers who walk in are being told it’s a two hour wait at minimum. Did I mention I’ve been in the lobby by myself for over an hour? You’re better off going to the ER. This place is slow as heck and if they hadn’t insisted on getting payment in advance I would have left already.
went to fast med infected toe charged 150.00 to tell me it was infected pa kept staring at toe what a waste the omly nice person was ma what a rip off place never going there again
They require a credit card and authorization to charge the card if they deem necessary EVEN THOUGH YOU HAVE INSURANCE which covers the service! NOT getting and keeping my credit card info to charge whatever you want! I have read horror stories from others who have. Our family has been going here for years but that stopped TODAY! POOR SERVICE. POOR, UNETHICAL BUSINESS PRACTICES. I will warn others.
I always came here to get one thing and the former management was super nice, had no issues. New management has taken over and now being denied the service I have always gotten. The people are rude and disrespectful. Dont go here!
These dumbfucks submitted the wrong insurance code twice. I personally told them after it was denied, as well as the insurance company. They even told them why it was the wrong code. It was for a child 0-10 years old and my child is 11. Ok. They promise they are resubmitting it asap. Well they resubmit it 3 weeks later WITH THE SAME WRONG CODE. Not even a different wrong code, but THE EXACT SAME WRONG CODE. Also, no one ever, and I mean ever answers the phone at the corporate office. It prompts you to leave a message. Well y... read more
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 4.2 star rating with 1,160 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is closed now. It will open tomorrow at 8:00 a.m.