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FastMed Urgent Care
- Urgent Care
- Garner, NC
About this business
Location details
5156 North Carolina 42, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I they have turned into an appointment only facility which defeats the purpose of an urgent care
Business response:
Hi Greg. We appreciate your feedback. We did experience some unexpected closures before, during and after Hurricane Florence. We try our best to update our website and social media channels as we experience closures due to natural disasters.
DO NOT GO HERE!!! The PA Jon Was so unprofessional I came in with heat exhaustion symptoms and he kept telling me that it's a mystery and its probably viral, and I should go to ER. I told him I had heat exhaustion from working in direction sun and he did not bother himself to consider that as a cause. He had his arms crossed out the entire time with very alarming tone kept saying I have a viral infection without a valid test, I don't know if this is even legal!! He also said they don't have IV fluid to give me at clinic, and... read more
Doors say "no appointment necessary" and there is no other signage stating otherwise either before you enter or online so I went for trying to figure out the cause of the severe ankle pain I was experiencing because it was the closest medical facility near us. Receptionist turned around like we were interrupting her conversation with just a curt "Yes?" and proceeded to tell us they were only taking appointments so the soonest we could be seen was the next day despite there being no signage or notifications to support this. S... read more
Receptionist was definitely not pleasant as the other reviews state. I am looking to switch PCP after switching to a new insurance, called asking for an appt. with family medicine to se which location can see me the soonest before switching and apparently you essentially have to go in for a "consultation appointment" before getting preventative care done as simple as blood work. It's not like I won't pay you for the services, what are we going to talk about at the intake appointment? What I could've told the nurse when I hav... read more
Back here for a follow up. 2hr wait in my car and now going on 1hr wait in the exam room and still have not seen a provider. Also, I have had to advise someone 3 times that this is a follow up appointment and there seems to be a lack of communication between the techs etc... my time is also very valuable. I also understand that this is a walk in clinic, but if you do not have enough providers, do not take on more then the office can handle.
Business response:
Thank you for taking the time to write to us. We'd like to connect directly to understand the details further. Will you email us at CustomerRelations@FastMed.com and the appropriate person will be in contact? Thank you again.
The rudeness of the girl at the front desk was uncalled for this morning (Saturday, December 19th) around 8:45-9am. My mom was running a 102 temp with known covid exposure, a bad cough, etc. She was told that it would be a 2-3 hour wait time, they were out of rapid test, and this is the part that upsets me... the 'front desk girl' told my mom that she should not bother waiting because she "would not be given any medicine" and her covid results "would not be available until 7 days". Why is Fastmed lacking in care and profe... read more
Business response:
Thank you, Brandy, for bringing this to our attention. We know that this can be frustrating and we appreciate your patience. Due to the high volume of COVID-19 testing, test results could take longer than the anticipated wait time. Will you send an email to CustomerRelations@FastMed.com so we can have the right person contact you about this.
JUST DONT VISIT THIS LOCATION!! My first review ever goes to this place!!! I was in this location for 3 hours. For only 20 minutes of being seen. They are literally into something else than treating YOU!! From the assistant to the doctor. The Doctor cant barely look into your eyes. The assistant is so DRY it doesn't look like she's dealing with patients!! Es una estupida insensible. If you come here for answers trust me you will go with more questions instead. Do you imagine spending your Saturday morning for NOTHING!!! T... read more
Business response:
Thank you for letting us know about this, Christina. We take such feedback very seriously and would appreciate if you could please contact us via email at CustomerRelations@FastMed.com. We'd like to connect to take action on your review. Thank you!
Went in for a scheduled Covid19 test spent 2 hours in there! It was Ridiculous with drive up and drive through operations no one should have to wait 2 hours after waiting 4 days to get tested never again just assume you have it and self medicate! Even after explaining all my symptoms they didn't offer any medical advise medicine treatment all they say is stay home and isolate such BS waste of time
Why bother having a priority appointment when you take a cut finger and sit there yakkking about things that have nothing to do with the patient....telling stories, etc you need more doctors here. I made my appointment this morning, it's was supposed to be priority. Seriously why bother having the priority express. Hated FastMed from the beginning and still don't like them.... if Uncommon Care in Angier was open today In would have gone there. Better not send me a survey it won't be good!!
Business response:
First of all thanks for raising this issue. We keep track of wait times, and we do our best to see patients as quickly as possible. We'd like to understand more about your experience so we can address your concerns and learn from your experience. Will you email details to CustomerRelations@FastMed.com? Thanks. We look forward to hearing from you.
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 4.2 star rating with 1,335 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is open now. It will close at 8:00 p.m.