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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’d like to thank Mr. Christopher Rodriguez for taking time to really look for a way to help me. I felt comfortable, and his attention will always be remembered and appreciated. The people at my Firstmark are always kind and helpful. They are cheerful and make one feel important.
Business response:
Thank you for sharing, Marina! Can we convert your feedback to a review? Please let us know if that's okay. If you have any questions, we are happy to answer them.
First Mark always takes care of my financial needs.
Business response:
Hi, Sandra. Happy to help! We are here to assist our members through their financial journey. Thank you for being a Firstmark Credit Union member.
I needed several transactions and all were completely achieved in one stop. After the associate working as the door greeter, explained the process I teller helped me to complete my transactions. I had been feeling like FMCU recent changes had been lacking in customer service, I found that I need to adapt to the new banking changes. We’ll done FMCU.
Business response:
Hi, Fernando. It sounds like you had a great visit at our Legacy location! We are happy to assist our members and talk through our available banking options. Thank you for being a Firstmark Credit Union member!
Great customer service
Business response:
Hello, Rachel. We appreciate your five-star review. Thank you for being a Firstmark Credit Union member!
Gloria De Haro and Tiffini at Alamo Ranch branch were great they went the extra mile to help me with much concern to my finances alone with help to benefit me. So grateful to this ladies. I have been with this bank for almost 30 years and have always been satisfied.
Business response:
Hi, Gloria! We are so thankful for your long-standing membership with Firstmark Credit Union. Thank you for sharing your experience!
It has been a great experience every time. 99% of the time the person tending to me has manors, smiles, friendly, and helpful. I hope to be part of the First Mark banking family for a long time. New to your bank. We shall see. Thx
Business response:
Hello, Jose. We are happy to hear of your experience and hope you continue to be a Firstmark Credit Union member. Thank you for your review and membership!
Excellent service!! Didn’t take but maybe 15 minutes to complete everything that we needed. Always get friendly service.
Business response:
Hello, Maria. Happy to hear of your quick and friendly service! Thank you for being a Firsmark Credit Union member.
I had no problem, I was very excited to get my savings account back opened. Looking forward to do my banking with you guys. Hopefully soon I can open a checking account also. I was assisted by Irene. She was very nice and very pretty
Business response:
Hi, Dora. We are excited about your membership! We are here for you when you can open a checking account. Thank you for choosing Firstmark Credit Union!
I had a great experience at FirstMark Credit Union regarding a refinancing. Everyone was friendly, helpful and courteous especially Savannah C. M., Senior Member Service Specialist! She made the entire process easy, fast and hassle-free. Everything went so smoothly that before I knew it, it was over. Thank you, Savannah! I hope other people know about you and FirstMark Credit Union at Huebner and Babcock.
Business response:
Hello, Mary! We appreciate you taking the time to leave us this fantastic five-star review! It's great to hear of the helpful and friendly service you received at our Huebner location. We hope to continue to assist you with your financial needs. Thank you for your membership with Firstmark Credit Union!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,670 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.