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Firstmark Credit Union

4.4

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.45,006 reviews
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Jaxon R.'s profile image
Jaxon R. 
5 years ago

Very friendly and efficient 

Brenda T.'s profile image
Brenda T. 
5 years ago

Potranco FC has the best service. 

Norma R.'s profile image
Norma R. 
5 years ago

Very knowledgeable. Everyone helped and looked like they all could pick up where the other left off very friendly personnel. Should have become member long ago 

Matthew C.'s profile image
Matthew C. 
5 years ago

The worst banking establishment with which I have been associated. Modified my account number and supposedly notified me by mail. Not notified me of the new account number, notified me that it changed. Can you imagine writing a check using your original account number and then it changes? Fortunately, I found out when trying to do an electronic transfer into the account, which was rejected. When I called to find out why it was rejected, I was told the only way to know the new account number was to call in and ask, as it is n... read more

Miguel C.'s profile image
Miguel C. 
5 years ago

Tellers were real friendly and had a great customer service . 

Salvator R.'s profile image
Salvator R. 
5 years ago

Great. Service. Thanks 

Belinda G.'s profile image
Belinda G. 
4 months ago

Well it's was ok ,,only took to long,never had been to long in a bank just to open a account. 

D S.'s profile image
4 months ago

I was in on a Friday at the location on Huebner and had the MOST difficult time. All I asked for was an updated debit card as my card was expiring. First of all i was greeted in the most unfriendly way. And furthermore was told I couldn't do it. I've banked with Firstmark over 8 yrs and never have I been treated this way. Roxanne, supervisor was absolutely unprofessional. I will be taking my investments elsewhere. I called customer service and was able to get a new card after all in the branch. Firstmark please do better. ... read more

Lynne S.'s profile image
Lynne S. 
5 months ago

At first I attempted to open a CD account online. Filling out info, one question ask my duration of retirement. I provided that information. At the end of the process where one can review your application, instead of saying “duration of retirement” it says “duration of employment”. That is two VERY DIFFRENT periods, retirement vs employment. Due to this glitch, I had to call into the FMCU service center and have a customer service representative complete the application. She was not able to see the glitch on her end. I then... read more

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.4 star rating with 5,006 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.