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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,669 reviews
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Sylvia L.'s profile image
Sylvia L. 
4 years ago

Applying for an auto loan. Mary Jane was very professional as well as friendly. The whole process was very smooth in large part due to her knowledge and experience. 

Business response:

Hi, Sylvia. We appreciate your feedback and five-star review. Thank you for choosing Firstmark Credit Union! 

Martha J.'s profile image
Martha J. 
4 years ago

Your tellers are friendly and knowledgeable at their work. Your lobby is clean feels good to be served by professionals. 

Business response:

Hello, Martha! We look forward to continually serving your financial needs. Thank you for your membership with Firstmark Credit Union. 

Jose S.'s profile image
Jose S. 
4 years ago

Very quick and easy process plus great customer service. Nice interst 

Business response:

Hi, Jose! We are happy to hear of the experience you received. Thank you for being a Firstmark Credit Union member. 

Margarita C.'s profile image
Margarita C. 
4 years ago

They were Super helpful & very friendly & courteous, it's not often you get treated this way at a business, I could see the people there felt comfortable with one on one, great service! 

Business response:

Hi, Margarita. What an awesome review! We are happy to hear of your experience and grateful for your membership with Firstmark Credit Union! Thank you for taking the time to share your feedback. 

Jesus P.'s profile image
Jesus P. 
4 years ago

Great experience and employee was professional yet friendly. 

Business response:

Hello, Jesus. We appreciate your review and feedback. Thank you for being a Firstmark Credit Union member! 

Adam V.'s profile image
Adam V. 
4 years ago

Over all, Five star service...and I love banking with Firstmark. You guys are always trying to find ways to save me money. Your customer service is A+. Thank you Firstmark 😊 

Business response:

Thank you for the glowing review, Adam! It's our goal to assist our member's financial needs. We are happy you're a Firstmark Credit Union member! 

Reynaldo P.'s profile image
Reynaldo P. 
4 years ago

our representative that helped us with our loan and refinance was awesome made us feel very comfortable asked if we had any questions to ask anytime and so we did and she answered them all....she was awesome. thank you 😊 

Business response:

Happy to hear of your experience, Reynaldo! Thank you for choosing Firstmark Credit Union. 

Sanjuana S.'s profile image
Sanjuana S. 
4 years ago

It’s ALWAYS a pleasure going to my bank n getting my affairs in order … n Mr Benjamin Castillo assistance in how is most helpful … thank you 

Business response:

Hello, Sanjuana. We appreciate you sharing your experience! Thank you for being a Firstmark Credit Union member. 

Mario H.'s profile image
Mario H. 
4 years ago

Awesome Awesome 

Business response:

Hi, Mario. Glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,669 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.Â