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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was excellent.
Leticia was fast efficient and knowledgeable.
Awesome customer service.
The services are not good you have to talk to a machine and wait for a long time and sometimes once thay answer the call just hangs up like they did it on purpose and then they are closed on Saturday when you need them the most.
I was in a car accident, the other driver was at fault. His insurance paid off the balance on my car, which was being financed by FirstMark and the people at FirstMark were extremely helpful in the financing the used vehicle that I purchased at a dealership that was also very impressed with the work that FirstMark does to help it’s members. So was I. Nikki Estrada at the 122 Donaldson branch and Matthew C. Bohr at the 11530IH-35 North branch were both very knowledgeable and helpful.
No one knew what they were doing at the bank.
Felipa was the representative that assisted me. She was very knowable of the products I had questions on and very thorough in explaining my loan documents before I signed them.
I just went to the branch located at Culebra. All I wanted to do was make a deposit to my account. I sadly learned that the atm is very close and next to the person teller service. I waited 20 minutes. I did not see any move from the customer in front of me. Supossedly he was doing a person to person transaction. But he was blocking the atm with his vehicle. So Being alraedy kate for work I decided to take off. Later I called Customer service to notify the reason for the call. In the process a rep lady told me that I sounded... read more
Horrible Bank. I agree with Jim Denning "Firstmark has an amazing gift for making simple tasks prohibitively complex. Do not bank there unless you have a LOT of free time to deal with their ever changing processes." I write: Diane Bacon at the Gulfdale branch is the least interested in customer service. They don't care. They will respond with a computer generated response. "We apologize for your recent experience and would like to speak with you to make it better. Please email us your phone number to social@firstmar... read more
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.4 star rating with 5,006 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.