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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,449 reviews
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Armando G.'s profile image
Armando G. 
4 years ago

Great greeting smile Great customer service 

Business response:

Hello, Armando! We appreciate you taking the time to leave us a review. Thank you for your membership with Firstmark Credit Union! 

Cerbando A.'s profile image
Cerbando A. 
4 years ago

Thank you Araceli at the Zarzamora Military drive branch for your advice on refinancing my truck that'll help me save money and pay off some credit cards! 

Business response:

We love to hear it, Cerbando! We are grateful we could help with your financial needs by saving money and paying off debt. Thank you for your membership with Firstmark Credit Union! 

Alyssa A.'s profile image
Alyssa A. 
4 years ago

I’ve always had great experiences with Firstmark but Mary Jane Rodriguez at 7218 Culebra was phenomenal. She was so invested in the entire process & just so positive and welcoming. Best customer service I’ve ever had. Truly appreciated. 

Business response:

Hi, Alyssa! We appreciate you taking the time to share your experience at our Culebra location. Thank you for being a Firstmark Credit Union member! 

Reynaldo A.'s profile image
Reynaldo A. 
4 years ago

Firstmark helped us lower our car payment. Tiffany Hughes was great!! Very experienced in her job. You can easily see her dedication and genuine concern in helping my family. Thank you again! 

Business response:

We appreciate your review, Reynaldo! Happy we were able to lower your car payment and provide you with a great experience. Thank you for choosing Firstmark Credit Union! 

Sylvia L.'s profile image
Sylvia L. 
4 years ago

Applying for an auto loan. Mary Jane was very professional as well as friendly. The whole process was very smooth in large part due to her knowledge and experience. 

Business response:

Hi, Sylvia. We appreciate your feedback and five-star review. Thank you for choosing Firstmark Credit Union! 

Martha J.'s profile image
Martha J. 
4 years ago

Your tellers are friendly and knowledgeable at their work. Your lobby is clean feels good to be served by professionals. 

Business response:

Hello, Martha! We look forward to continually serving your financial needs. Thank you for your membership with Firstmark Credit Union. 

Jose S.'s profile image
Jose S. 
4 years ago

Very quick and easy process plus great customer service. Nice interst 

Business response:

Hi, Jose! We are happy to hear of the experience you received. Thank you for being a Firstmark Credit Union member. 

Margarita C.'s profile image
Margarita C. 
4 years ago

They were Super helpful & very friendly & courteous, it's not often you get treated this way at a business, I could see the people there felt comfortable with one on one, great service! 

Business response:

Hi, Margarita. What an awesome review! We are happy to hear of your experience and grateful for your membership with Firstmark Credit Union! Thank you for taking the time to share your feedback. 

Jesus P.'s profile image
Jesus P. 
4 years ago

Great experience and employee was professional yet friendly. 

Business response:

Hello, Jesus. We appreciate your review and feedback. Thank you for being a Firstmark Credit Union member! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,449 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.