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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,669 reviews
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Carmen A.'s profile image
Carmen A. 
4 years ago

great. informative 

Business response:

Hello, Carmen. Thank you for your review and membership with Firstmark Credit Union! 

Frank E.'s profile image
Frank E. 
4 years ago

Tracy did a great job of offering & facilitating my auto loan refi - she explained the terms & conditions clearly & I am very satisfied my loan terms - keep up the great work! 

Business response:

Hello, Frank. It's fantastic to hear of the level of service you received when refinancing your auto. We look forward to assisting you again in the future. Thank you for choosing Firstmark Credit Union! 

Thomas M.'s profile image
Thomas M. 
4 years ago

Excellent service was provided by Rodney Cabrera throughout my home equity loan application process. 

Business response:

Hi, Thomas. We are glad we could provide you with an excellent experience! Thank you for sharing and being a Firstmark Credit Union member. 

Sara M.'s profile image
Sara M. 
4 years ago

Very excellent 

Business response:

Hi, Sara. We are glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union. 

Karen P.'s profile image
Karen P. 
4 years ago

I had some complicated stuff to get finished. He and I worked hard to put things together. Devin I think was very kind and as a new employee he needed help but he liked the challenge and learning experience. 

Business response:

Hello, Karen. It's great hearing we were able to help you with your request. Thank you for sharing your experience and working with Firstmark Credit Union to get it completed! 

Federico O.'s profile image
Federico O. 
4 years ago

I have to say this bank is great! And the loan officer was very professional and well aware of all they have to offer all who bank here! I’d recommend Firstmark to all my family and friends. Thank you Crystal Saucedo for helping me get the loan I needed. 

Business response:

Hi, Federico! Thank you for the outstanding five-star review. It's great to hear of the service you received from Crystal at the Culebra location. We are grateful for your continued membership with Firstmark Credit Union! 

Irene V.'s profile image
Irene V. 
4 years ago

The Team at First mark CU is superior from other entities that I have been too. So professional and well versed in what they tell the customers. Very proud to be a member at Firstmark CU 

Business response:

Hello, Irene! What a fantastic review. We are so happy to hear your kind words. Thank you for your valued membership with Firstmark Credit Union! 

Elias Z.'s profile image
Elias Z. 
4 years ago

As before, the loan officer was helpful, gracious, and anticipated my questions and answered them. The purchase of my car from the dealership was easy. 

Business response:

Hi, Elias. Happy we could assist you with a helpful car buying experience. Thank you for choosing Firstmark Credit Union! 

Melchor C.'s profile image
Melchor C. 
4 years ago

Well the banker was beyond great wonderful good the best I want to say. 

Business response:

Hello, Melchor. We appreciate all the kind words! Thank you for being a Firstmark Credit Union member. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,669 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.