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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,669 reviews
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Roland L.'s profile image
Roland L.Ā 
4 years ago

Rosaura is a excellent person she helped me and even stayed late to answer all my questions šŸ‘Ā 

Business response:

Thank you for your review, Roland! Happy to hear Rosaura provided you with excellent service on your visit. We appreciate your membership with Firstmark Credit Union.Ā 

Leticia G.'s profile image
Leticia G.Ā 
4 years ago

Very politeĀ 

Business response:

Hi, Leticia. We appreciate the kind words. Thank you for being a Firstmark Credit Union member!Ā 

Martha C.'s profile image
Martha C.Ā 
4 years ago

Mary Jane Rodriguez made it so easy and painless. She was thorough and answered every question. The process was quick and the customer service was awesomeĀ 

Business response:

Hi, Martha. We appreciate the five-star review and are glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union.Ā 

Patricia L.'s profile image
Patricia L.Ā 
4 years ago

Great customer service.Ā 

Business response:

Thank you for the review, Patricia! We hope to continue assisting you with your financial needs at Firstmark Credit Union.Ā 

Brandy R.'s profile image
Brandy R.Ā 
4 years ago

Thank you for a quick, professional job refinancing our car loans! We had a positive experience from start to close and Andrew went above and beyond!Ā 

Business response:

Thank you for choosing Firstmark Credit Union for your refinancing needs, Brandy! We hope to continue to provide you with a superior member experience.Ā 

Tess V.'s profile image
Tess V.Ā 
4 years ago

Very helpful. Informative.Ā 

Business response:

Hi, Tess. We appreciate your review! Thank you for being a Firstmark Credit Union member.Ā 

Brandon G.'s profile image
Brandon G.Ā 
4 years ago

Rachel Castillo was very helpful. Very courteous and answered all my questions.Ā 

Business response:

Hi, Brandon! Happy to hear of the helpful service you received from Rachel. We look forward to your continued membership with Firstmark Credit Union! Thank you for sharing.Ā 

Genaro P.'s profile image
Genaro P.Ā 
4 years ago

Tanya Vermerch was so helpful and answered all of our concerns and was a very pleasant person . We both are happy she waited on us. Thanks FirstMark for having awesome people working there.Ā 

Business response:

Thank you for the five-star review, Genaro! We look forward to assisting you again soon at Firstmark Credit Union.Ā 

Joe A.'s profile image
Joe A.Ā 
4 years ago

Very good! Awesome person who helped me. She was kind, friendly and efficient. She made sure I had choices was very clear and positive. I had a delightful experience.Ā 

Business response:

Happy to hear it, Joe! Thank you for being a Firstmark Credit Union member.Ā 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,669 reviews.Ā 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.Ā