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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,669 reviews
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Ruben V.'s profile image
Ruben V. 
4 years ago

Mrs. Ward handled our needs completely and in a very professional manner. 

Business response:

Hi, Ruben. We are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union. 

Pamela D.'s profile image
Pamela D. 
4 years ago

Both representatives were super friendly. Shari helped open my account. Her kindness and patience was truly appreciated. She’s a great example of a great customer service employee. 100! 

Business response:

Hi, Pamela. We are excited about our five-star review and 100! We look forward to your continued membership. Thank you for choosing Firstmark Credit Union! 

Juan G.'s profile image
Juan G. 
4 years ago

Firstmark is a great Bank answer all your questions in a special way they can help you in many ways they did for me 

Business response:

Hello, Juan. We are happy we could help answer all your questions and leave you with a positive experience. Thank you for being a Firstmark Credit Union member! 

William D.'s profile image
William D. 
4 years ago

Understanding, Kind, Knowledgeable, Professional, Capable, Aware, Listened. SANDRA AT THE ZAZAMORA BRANCH ASSISTED US. 

Business response:

Hi, William. We appreciate the kind words and are happy to hear about your positive experience! Thank you for being a valued Firstmark Credit Union member. 

Elizabeth S.'s profile image
Elizabeth S. 
4 years ago

I was able to open a checking account and set up my e-banking online. Christian helped set up my banking online 

Business response:

Hi, Elizabeth. We are glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union. 

Melonie S.'s profile image
Melonie S. 
4 years ago

Wonderful employee took care of my banking needs. 

Business response:

Hi, Melonie. Thank you for sharing your experience with us! We look forward to your continued membership with Firstmark Credit Union. 

Ricardo G.'s profile image
Ricardo G. 
4 years ago

Johanna was amazing and a great help to getting our joint account created. Thank you Johanna 

Business response:

Thank you for the five-star review, Ricardo! We are glad you chose Firstmark Credit Union for your account needs. 

Jimmy G.'s profile image
Jimmy G. 
4 years ago

Great service and very polite 

Business response:

Hi, Jimmy. Happy to hear of the great and polite service you received on your recent visit! Thank you for being a valued member of Firstmark Credit Union. 

Cynthia P.'s profile image
Cynthia P. 
4 years ago

Courteous, considerate service Privacy afforded Education about banking services provided Questions answered Suggestions made for options moving forward 

Business response:

Hello, Cynthia. It sounds like you had a great experience! We are thankful to hear you received the service you needed to make an informed decision. Thank you for choosing Firstmark Credit Union! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,669 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.