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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Greg Robledo did a great job in assisting me with my loan. The whole process was quick and easy!
Business response:
Hi, Vanessa. Congratulations on your loan! We appreciate you sharing your experience working with Greg. Thank you for choosing Firstmark Credit Union!
The lady that helped me the day that I was there was very understanding of my questions Unfortunately She wasn't able to help me with my problem that came from somewhere else
Business response:
Hello, James. Thank you for the five-star review. You can email us at social@firstmarkcu.org if you have any further questions. We appreciate you being a Firstmark Credit Union member!
I walked into the Donaldson location to reopen a checking and savings account after closing them in 2017. My mother and I were former account holders from the old St. Joseph’s FCU. My mother passed away in 2017 and the decision was made to close the Firstmark accounts. And it seems that had always been a mistake. From the start I was met with courtesy and professionalism. From first contact at the teller counter, to waiting for Representative Felipa Lira to further assist me with renewing my relationship wit... read more
Business response:
Hello, Robert. We are happy you decided to come back to Firstmark Credit Union! Thank you for sharing your experience in such detail. We hope to continue to provide you with exceptional member service.
Courteous, well informed and friendly lady…
Business response:
Hello, Henry. We appreciate the kind words. Thank you for choosing Firstmark Credit Union!
Priscilla was great she has passionate work ethics and I enjoyed the visit.
Business response:
Hi, Cynthia. Happy to hear you enjoyed your visit! We look forward to providing you with the same experience in the future. Thank you for being a Firstmark Credit Union member!
I never knew a bank could have so much to offer
Business response:
Hello, David. We appreciate you taking the time to leave us a five-star review! It sounds like you had a great experience at the Alamo Ranch location. We hope you continue to enjoy your membership with Firstmark Credit Union!
They help me get a personal loan with awesome rate
Business response:
Hi, Anthony. It's great to hear that we were able to meet your need and provide you with a great rate! Thank you for choosing Firstmar Credit Union.
It was a great experience
Business response:
Hi, Jacqueline. Thank you for your five-star review! We look forward to assisting you again at Firstmark Credit Union.
The beginning & the end was good, very nice ladies helped us out. Ms Nerio was very helpful & explained everything. The Home Lending Specialist Abigail Gutierrez was very difficult to get in contact with, sent her email, text & voice messages & wouldn’t get reply. And when I did reach her & ask her about paperwork I emailed , she’d say I haven’t seen it. We did have to call someone because the money was not in our account on date we were told it would be available.
Business response:
Hello, Silvia. We want to address any further comments or questions you may have regarding your review. Please email us at social@firstmarkcu.org to discuss your complete application process. Thank you for sharing your experience and choosing Firstmark Credit Union for your Home Equity Loan!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,669 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.