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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,668 reviews
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Maria H.'s profile image
Maria H. 
3 years ago

Good customer service 

Business response:

Hi, Maria. We appreciate the five-star review! Thank you for being a Firstmark Credit Union member. 

Oscar F.'s profile image
Oscar F. 
3 years ago

Excelente service 

Business response:

Gracias for the five-star review, Oscar! We are happy you are a Firstmark Credit Union member. 

Aracelis R.'s profile image
Aracelis R. 
3 years ago

Exceptional very attentive and friendly 

Business response:

Hi, Aracelis. It's great hearing about your positive experience! Thanks for sharing and being a Firstmark Credit Union member. 

Julius B.'s profile image
Julius B. 
3 years ago

Shari Ward provides fantastic customer care and guidance. Shari was cordial, thorough and professional. She is the face of Firstmark and the reason we will remain steadfast customers. She resolved all issues last year that were blocking transference of my wife's IRA from Wells Fargo. 

Business response:

Hello, Julius. We are grateful you took the time to share your experience with Shari at the Bitters location! We are here to help and look forward to assisting you again in the future. Thank you for being a valued Firstmark Credit Union member! 

theo r.'s profile image
theo r. 
3 years ago

I looked to this website for information as I worked with Abigail Gutierrez. At first I thought I was going to go through the same problems but she absolutely shined in the process. I would work with Abi again if the opportunity presents itself. Her team mates really stepped up as well, thanks Rodney C. 

Business response:

Hi, Theo. We are happy to hear we could provide you with a positive experience! Let us know how we can help you again in the future. Thank you for choosing Firstmark Credit Union! 

Angelica R.'s profile image
Angelica R. 
3 years ago

Ariana assisted us in applying for a loan. She gave us several options that would benefit our needs. We decided to go with a refinance of our existing loan with cash back. Ariana has always been our go-to person at Firstmark. 

Business response:

Hi, Angelica! We appreciate your sharing your loan experience with Ariana. It's great we could provide you with several options for your needs. Thank you for your valued membership with Firstmark Credit Union. 

Adelina S.'s profile image
Adelina S. 
3 years ago

Great. Thank you. Professional and thorough. 

Business response:

Hello, Adelina. We appreciate your five-star review! Thank you for being a Firstmark Credit Union member. 

Noe P.'s profile image
Noe P. 
4 years ago

The loan process was easy and thorough. 

Business response:

Hello, Noe. Happy to hear your loan experience was easy! Thank you for choosing Firstmark Credit Union. 

Yim L.'s profile image
Yim L. 
4 years ago

She is patient and informative!!! 

Business response:

Hi, Yim. We appreciate you taking the time! Thank you for choosing Firstmark Credit Union. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,668 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.