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Firstmark Credit Union

5.0

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2600 N Loop 1604 W, San Antonio, TX, 78248, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
5.083 reviews
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Raul Hernandez V.'s profile image
Raul Hernandez V. 
a week ago

Priscilla was awesome and knowledgeable. The process was a breeze. Would definitely recommend her and this branch to friends and family 

Business response:

Hi Raul, We're excited to hear that Priscilla was a pleasure to work with and appreciate your recommendation to your friends and family. Thank you for sharing your experience and grateful to have you as a member! Best, Firstmark Credit Union 

Maria M.'s profile image
Maria M. 
a week ago

New Team is Awesome and always so friendly! They take time educating me every time I visit the Bitters location! Thank you Firstmark. 

Business response:

Hello Maria, Thanks for the positive feedback! We're glad to hear that our team at the Bitters location is always friendly and helpful. Best, Firstmark Credit Union 

Rueben M P.'s profile image
Rueben M P. 
a month ago

Worked with Raul at Bitters branch. He was very helpful and extremely knowledgeable. Raul is always very professional and has great customer service skills. It was a difficult task I credit him for being accurate. I have worked with him and always receive excellent service. 

Business response:

Hi Rueben, It's awesome to hear about your excellent experience with Raul and wonderful to know he is always helpful, knowledgeable, and professional when assisting you. We appreciate you taking the time to recognize Raul's great member service. Thank you for sharing your feedback and for consistently choosing us! Best, Firstmark Credit Union 

Elena H.'s profile image
Elena H. 
2 months ago

Wonderful the r 

Business response:

Hi Elena, We are grateful for your five-star review. Let us know how we can help you in the future! Best, Firstmark Credit Union 

Michael R.'s profile image
Michael R. 
3 months ago

Very helpful Maria help me out a great deal. I was very impressed with her. 

Business response:

Hello Michael, We are thrilled that Maria was so helpful on your visit! Our team members, strive to provide excellent service to all our members. Thank you for taking the time to share your positive experience with us. We truly appreciate your feedback and look forward to continuing to serve you in the future. Best, Firstmark Credit Union 

Rogerio M.'s profile image
Rogerio M. 
3 months ago

Raul and Priscilla did a great job. With answering my questions and helping me get this done. 

Business response:

Hi Rogerio, Thank you for taking the time to share your feedback about the Bitters team. We aim to provide quality, helpful service to all our members. We value your review and are glad we were able to accomplish what you needed. In the future, let us know how we can assist you again, and look forward to the opportunity. Best, Firstmark Credit Union 

Wayne B.'s profile image
Wayne B. 
5 months ago

Service was excellent, prompt, and helpful. 

Business response:

Hi Wayne, Thank you for your kind words! We’re thrilled to hear that you found our service excellent, prompt, and helpful. Your satisfaction is our top priority, and we look forward to continuing to serve you! Best, Firstmark Credit Union 

Eva L.'s profile image
Eva L. 
8 months ago

The experience I had with my Home Equity loan was excellent. Every step of the application process was explained explicitly and I was able to select the best loan for myself. The final step for closing was great. Thank you 

Business response:

Hi Eva, Thank you for taking the time to share your positive experience with your Home Equity loan application process. We're glad to hear that everything was explained clearly to you and that you were able to select the best loan for your needs. We appreciate your feedback and hope that you will continue to choose Firstmark for your future financial needs. Sincerely, Firstmark Credit Union 

Rueben M P.'s profile image
Rueben M P. 
8 months ago

Work with Rick Rodriguez was great to have him help me. Good customer service knowledgeable as to what he was doing and was prompt. He is a great asset to this branch. He earned a five star. 

Business response:

Hi Rueben, Its heartwarming to hear that you had a positive experience with Rick at our Bitters Financial Center. We're proud of our team members and their commitment to providing exceptional service to our members. We value your feedback. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 83 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.