Firstmark Credit Union

Name: Firstmark Credit Union
Address: 2600 N Loop 1604 W, San Antonio, TX, 78248, US
Telephone: (210) 442-0100
Price range: $$
Rating: 5

5.0

★★

28 reviews

|Finance|San Antonio, TX 78248 United States

2600 N Loop 1604 W, San Antonio, TX 78248 United States

(210) 442-0100

https://www.firstmarkcu.org/

Closed now

About

Firstmark Credit Union (Formerly San Antonio Teachers Credit Union) is a member-owned, locally controlled, not-for-profit financial cooperative. It was chartered in 1932, giving it the honor of being the oldest state-chartered credit union in San Antonio, Texas. Firstmark Credit Union held its first official Board Meeting on December 7, 1932 and its first annual meeting on January 14, 1933. As of December 31, 1932, Firstmark Credit union had a total of 40 members. Total assets were $475 and total loans were $300. Firstmark had a total of 5 borrowers.

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5.0

★★

28 reviews

5★27

4★1

3★0

2★0

1★0

Reviews(12)

Google Reviews(16)

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Ronald and Beatric H. on Birdeye

★★

2 months ago

Shari Ward helped us to open accounts. She was very helpful, professional , took her time. Great person to work with. Greg also professional & helpful. Great staff .

Business Response:

Thanks for your feedback, Ronald! We are happy to hear about your experience and would love to have your feedback be a member review. Do we have your permission to convert this to a member review? Let us know if you have any questions.

Julius B. on Birdeye

★★

2 months ago

Shari Ward provides fantastic customer care and guidance. Shari was cordial, thorough and professional. She is the face of Firstmark and the reason we will remain steadfast customers. She resolved all issues last year that were blocking transference of my wife's IRA from Wells Fargo.

Business Response:

Hello, Julius. We are grateful you took the time to share your experience with Shari at the Bitters location! We are here to help and look forward to assisting you again in the future. Thank you for being a valued Firstmark Credit Union member!

Ruben V. on Birdeye

★★

3 months ago

Mrs. Ward handled our needs completely and in a very professional manner.

Business Response:

Hi, Ruben. We are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.

Pamela D. on Birdeye

★★

3 months ago

Both representatives were super friendly. Shari helped open my account. Her kindness and patience was truly appreciated. She’s a great example of a great customer service employee. 100!

Business Response:

Hi, Pamela. We are excited about our five-star review and 100! We look forward to your continued membership. Thank you for choosing Firstmark Credit Union!

Jimmy G. on Birdeye

★★

4 months ago

Great service and very polite

Business Response:

Hi, Jimmy. Happy to hear of the great and polite service you received on your recent visit! Thank you for being a valued member of Firstmark Credit Union.

Vanessa A. on Birdeye

★★

4 months ago

Greg Robledo did a great job in assisting me with my loan. The whole process was quick and easy!

Business Response:

Hi, Vanessa. Congratulations on your loan! We appreciate you sharing your experience working with Greg. Thank you for choosing Firstmark Credit Union!

Elias Z. on Birdeye

★★

6 months ago

As before, the loan officer was helpful, gracious, and anticipated my questions and answered them. The purchase of my car from the dealership was easy.

Business Response:

Hi, Elias. Happy we could assist you with a helpful car buying experience. Thank you for choosing Firstmark Credit Union!

Jeffrey H. on Birdeye

★★

6 months ago

Awesome service Thanks

Business Response:

Hello, Jeffrey. We appreciate your five-star review! Thank you for being a Firstmark Credit Union member.

Elizabeth V. on Birdeye

★★

7 months ago

Excellent. The staff is very friendly and courteous. I would especially like to thank Sheri Ward with my assistance on my loans. She was very knowledgeable and very nice.

Business Response:

Hi, Elizabeth! It was our pleasure assisting you. We appreciate the review talking about your experience. Thank you for choosing Firstmark Credit Union!