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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2600 N Loop 1604 W, San Antonio, TX, 78248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Shari Ward was so professional & made my day! She explained everything in detail & checked up on me afterwards!
Business response:
Hello, Deborah. That’s great to hear! We appreciate you taking the time to share about your visit. Thank you for choosing Firstmark Credit Union.
Shari Ward helped us to open accounts. She was very helpful, professional , took her time. Great person to work with. Greg also professional & helpful. Great staff .
Business response:
Thanks for your feedback, Ronald! We are happy to hear about your experience and would love to have your feedback be a member review. Do we have your permission to convert this to a member review? Let us know if you have any questions.
Shari Ward provides fantastic customer care and guidance. Shari was cordial, thorough and professional. She is the face of Firstmark and the reason we will remain steadfast customers. She resolved all issues last year that were blocking transference of my wife's IRA from Wells Fargo.
Business response:
Hello, Julius. We are grateful you took the time to share your experience with Shari at the Bitters location! We are here to help and look forward to assisting you again in the future. Thank you for being a valued Firstmark Credit Union member!
Mrs. Ward handled our needs completely and in a very professional manner.
Business response:
Hi, Ruben. We are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.
Both representatives were super friendly. Shari helped open my account. Her kindness and patience was truly appreciated. She’s a great example of a great customer service employee. 100!
Business response:
Hi, Pamela. We are excited about our five-star review and 100! We look forward to your continued membership. Thank you for choosing Firstmark Credit Union!
Great service and very polite
Business response:
Hi, Jimmy. Happy to hear of the great and polite service you received on your recent visit! Thank you for being a valued member of Firstmark Credit Union.
Greg Robledo did a great job in assisting me with my loan. The whole process was quick and easy!
Business response:
Hi, Vanessa. Congratulations on your loan! We appreciate you sharing your experience working with Greg. Thank you for choosing Firstmark Credit Union!
As before, the loan officer was helpful, gracious, and anticipated my questions and answered them. The purchase of my car from the dealership was easy.
Business response:
Hi, Elias. Happy we could assist you with a helpful car buying experience. Thank you for choosing Firstmark Credit Union!
Awesome service Thanks
Business response:
Hello, Jeffrey. We appreciate your five-star review! Thank you for being a Firstmark Credit Union member.
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 5 star rating with 85 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.