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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2600 N Loop 1604 W, San Antonio, TX, 78248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Work with Rick Rodriguez was great to have him help me. Good customer service knowledgeable as to what he was doing and was prompt. He is a great asset to this branch. He earned a five star.
Business response:
Hi Rueben, Its heartwarming to hear that you had a positive experience with Rick at our Bitters Financial Center. We're proud of our team members and their commitment to providing exceptional service to our members. We value your feedback. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
The service was excellent. The staff are helpful and friendly.
Business response:
Hi Amy, Thank you for sharing your positive experience with us. We are glad to hear that you had a pleasant time with our staff. We strive to provide our members with excellent service, and we are happy that we were able to meet your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Great customer service and very knowledgeable
Business response:
Hi Patrick, We're grateful for your feedback! Your comments are important to us, and we are pleased to hear that you have had a positive experience with our Bitters Financial Center team. We are dedicated to providing our members with exceptional service and products, and we are glad that you have found our services to be helpful. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union
Great job. Updated all our accounts and opened a new one.
Business response:
Hi Francisco, Thank you for taking the time to leave us a review! We're glad to hear that we were able to assist you with your account updates and open a new one for you. Our team is committed to providing top-of-the-line customer service, products, and services to our members. Thank you for your membership! Best, Firstmark Credit Union
The employees at Firstmark are phenomenal. Everyone greets the customers with a smile on their faces. They are courteous, kind, caring, and extremely accommodating!
Business response:
Hi Barbara, Thank you for your kind words about our team at our Bitters Financial Center. It is a pleasure to hear that you were so happy with the service you received from us. We strive to provide exceptional service to all of our members, and it is gratifying to know that we have met your expectations. We appreciate your feedback, and we look forward to continuing to serve you in the future. Best, Firstmark Credit Union
Did ok . A little slow. Or just me in a hurry . Thanks for the help
Business response:
Hi Toby, Thank you for your feedback. We appreciate your patience and apologize for any inconvenience caused by the wait. We understand that your time is valuable and we are committed to providing our members with the best possible service. Thank you for your membership! Best, Firstmark Credit Union
Very informative and accommodating.
Business response:
Hi Jessica, Thank you for your positive feedback! We're glad to hear that our team was able to provide you with the information you needed and accommodate your needs. We value our members and are committed to providing excellent service. Thank you for your membership! Sincerely, Firstmark Credit Union
Very accommodating staff. All of my requests were addressed in a competent manner.
Business response:
Hi Greg, Thank you for your positive feedback! We're pleased to learn that our team was accommodating and competent in addressing your requests. We strive to provide our members with the best possible service, and it is gratifying to hear that we met your expectations. We appreciate your membership and look forward to serving you for many years to come! Sincerely, Firstmark Credit Union
Great service….
Business response:
Hi Douglas, We're pleased to hear that you had a great experience! Thanks for making the time to share your feedback. Thanks, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 5 star rating with 85 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.