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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2600 N Loop 1604 W, San Antonio, TX, 78248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worked with Raul at Bitters branch. He was very helpful and extremely knowledgeable. Raul is always very professional and has great customer service skills. It was a difficult task I credit him for being accurate. I have worked with him and always receive excellent service.
Business response:
Hi Rueben, It's awesome to hear about your excellent experience with Raul and wonderful to know he is always helpful, knowledgeable, and professional when assisting you. We appreciate you taking the time to recognize Raul's great member service. Thank you for sharing your feedback and for consistently choosing us! Best, Firstmark Credit Union
Wonderful the r
Business response:
Hi Elena, We are grateful for your five-star review. Let us know how we can help you in the future! Best, Firstmark Credit Union
Very helpful Maria help me out a great deal. I was very impressed with her.
Business response:
Hello Michael, We are thrilled that Maria was so helpful on your visit! Our team members, strive to provide excellent service to all our members. Thank you for taking the time to share your positive experience with us. We truly appreciate your feedback and look forward to continuing to serve you in the future. Best, Firstmark Credit Union
Raul and Priscilla did a great job. With answering my questions and helping me get this done.
Business response:
Hi Rogerio, Thank you for taking the time to share your feedback about the Bitters team. We aim to provide quality, helpful service to all our members. We value your review and are glad we were able to accomplish what you needed. In the future, let us know how we can assist you again, and look forward to the opportunity. Best, Firstmark Credit Union
Service was excellent, prompt, and helpful.
Business response:
Hi Wayne, Thank you for your kind words! We’re thrilled to hear that you found our service excellent, prompt, and helpful. Your satisfaction is our top priority, and we look forward to continuing to serve you! Best, Firstmark Credit Union
The experience I had with my Home Equity loan was excellent. Every step of the application process was explained explicitly and I was able to select the best loan for myself. The final step for closing was great. Thank you
Business response:
Hi Eva, Thank you for taking the time to share your positive experience with your Home Equity loan application process. We're glad to hear that everything was explained clearly to you and that you were able to select the best loan for your needs. We appreciate your feedback and hope that you will continue to choose Firstmark for your future financial needs. Sincerely, Firstmark Credit Union
Work with Rick Rodriguez was great to have him help me. Good customer service knowledgeable as to what he was doing and was prompt. He is a great asset to this branch. He earned a five star.
Business response:
Hi Rueben, Its heartwarming to hear that you had a positive experience with Rick at our Bitters Financial Center. We're proud of our team members and their commitment to providing exceptional service to our members. We value your feedback. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
The service was excellent. The staff are helpful and friendly.
Business response:
Hi Amy, Thank you for sharing your positive experience with us. We are glad to hear that you had a pleasant time with our staff. We strive to provide our members with excellent service, and we are happy that we were able to meet your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Great customer service and very knowledgeable
Business response:
Hi Patrick, We're grateful for your feedback! Your comments are important to us, and we are pleased to hear that you have had a positive experience with our Bitters Financial Center team. We are dedicated to providing our members with exceptional service and products, and we are glad that you have found our services to be helpful. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 112 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.