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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2600 N Loop 1604 W, San Antonio, TX, 78248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mrs. Ward handled our needs completely and in a very professional manner.
Business response:
Hi, Ruben. We are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.
Both representatives were super friendly. Shari helped open my account. Her kindness and patience was truly appreciated. She’s a great example of a great customer service employee. 100!
Business response:
Hi, Pamela. We are excited about our five-star review and 100! We look forward to your continued membership. Thank you for choosing Firstmark Credit Union!
Great service and very polite
Business response:
Hi, Jimmy. Happy to hear of the great and polite service you received on your recent visit! Thank you for being a valued member of Firstmark Credit Union.
Greg Robledo did a great job in assisting me with my loan. The whole process was quick and easy!
Business response:
Hi, Vanessa. Congratulations on your loan! We appreciate you sharing your experience working with Greg. Thank you for choosing Firstmark Credit Union!
As before, the loan officer was helpful, gracious, and anticipated my questions and answered them. The purchase of my car from the dealership was easy.
Business response:
Hi, Elias. Happy we could assist you with a helpful car buying experience. Thank you for choosing Firstmark Credit Union!
Awesome service Thanks
Business response:
Hello, Jeffrey. We appreciate your five-star review! Thank you for being a Firstmark Credit Union member.
Excellent. The staff is very friendly and courteous. I would especially like to thank Sheri Ward with my assistance on my loans. She was very knowledgeable and very nice.
Business response:
Hi, Elizabeth! It was our pleasure assisting you. We appreciate the review talking about your experience. Thank you for choosing Firstmark Credit Union!
Wonderful customer service! Fast & easy!
Business response:
Thank you for the review, Marisa! We are happy you're a Firstmark Credit Union member.
I have been a member for a long time and I have always received excellent customer service from the organization and this branch. I feel valued as a member and have received wonderful service. The employees are always professional, courteous, and very pleasant to deal with. As for the people complaining about being charged to cash a check, if you're not a member then banks and credit unions usually charge a small fee. I used to be a member of what is now called Credit Human, and even as a member I was charged multiple fees ... read more
Business response:
Hello, Mary. We appreciate your long-standing membership and grateful for you taking the time to share your experiences with us. We look forward to continuing to provide excellent member service to you at the Bitters location or wherever you visit. Thank you for being a Firstmark Credit Union member!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 112 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.