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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2600 N Loop 1604 W, San Antonio, TX, 78248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Shari Ward provides fantastic customer care and guidance. Shari was cordial, thorough and professional. She is the face of Firstmark and the reason we will remain steadfast customers. She resolved all issues last year that were blocking transference of my wife's IRA from Wells Fargo.
Business response:
Hello, Julius. We are grateful you took the time to share your experience with Shari at the Bitters location! We are here to help and look forward to assisting you again in the future. Thank you for being a valued Firstmark Credit Union member!
Mrs. Ward handled our needs completely and in a very professional manner.
Business response:
Hi, Ruben. We are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.
Both representatives were super friendly. Shari helped open my account. Her kindness and patience was truly appreciated. She’s a great example of a great customer service employee. 100!
Business response:
Hi, Pamela. We are excited about our five-star review and 100! We look forward to your continued membership. Thank you for choosing Firstmark Credit Union!
Great service and very polite
Business response:
Hi, Jimmy. Happy to hear of the great and polite service you received on your recent visit! Thank you for being a valued member of Firstmark Credit Union.
Greg Robledo did a great job in assisting me with my loan. The whole process was quick and easy!
Business response:
Hi, Vanessa. Congratulations on your loan! We appreciate you sharing your experience working with Greg. Thank you for choosing Firstmark Credit Union!
As before, the loan officer was helpful, gracious, and anticipated my questions and answered them. The purchase of my car from the dealership was easy.
Business response:
Hi, Elias. Happy we could assist you with a helpful car buying experience. Thank you for choosing Firstmark Credit Union!
Awesome service Thanks
Business response:
Hello, Jeffrey. We appreciate your five-star review! Thank you for being a Firstmark Credit Union member.
Excellent. The staff is very friendly and courteous. I would especially like to thank Sheri Ward with my assistance on my loans. She was very knowledgeable and very nice.
Business response:
Hi, Elizabeth! It was our pleasure assisting you. We appreciate the review talking about your experience. Thank you for choosing Firstmark Credit Union!
Wonderful customer service! Fast & easy!
Business response:
Thank you for the review, Marisa! We are happy you're a Firstmark Credit Union member.
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 116 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.