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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2600 N Loop 1604 W, San Antonio, TX, 78248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great job. Updated all our accounts and opened a new one.
Business response:
Hi Francisco, Thank you for taking the time to leave us a review! We're glad to hear that we were able to assist you with your account updates and open a new one for you. Our team is committed to providing top-of-the-line customer service, products, and services to our members. Thank you for your membership! Best, Firstmark Credit Union
The employees at Firstmark are phenomenal. Everyone greets the customers with a smile on their faces. They are courteous, kind, caring, and extremely accommodating!
Business response:
Hi Barbara, Thank you for your kind words about our team at our Bitters Financial Center. It is a pleasure to hear that you were so happy with the service you received from us. We strive to provide exceptional service to all of our members, and it is gratifying to know that we have met your expectations. We appreciate your feedback, and we look forward to continuing to serve you in the future. Best, Firstmark Credit Union
Did ok . A little slow. Or just me in a hurry . Thanks for the help
Business response:
Hi Toby, Thank you for your feedback. We appreciate your patience and apologize for any inconvenience caused by the wait. We understand that your time is valuable and we are committed to providing our members with the best possible service. Thank you for your membership! Best, Firstmark Credit Union
Very informative and accommodating.
Business response:
Hi Jessica, Thank you for your positive feedback! We're glad to hear that our team was able to provide you with the information you needed and accommodate your needs. We value our members and are committed to providing excellent service. Thank you for your membership! Sincerely, Firstmark Credit Union
Very accommodating staff. All of my requests were addressed in a competent manner.
Business response:
Hi Greg, Thank you for your positive feedback! We're pleased to learn that our team was accommodating and competent in addressing your requests. We strive to provide our members with the best possible service, and it is gratifying to hear that we met your expectations. We appreciate your membership and look forward to serving you for many years to come! Sincerely, Firstmark Credit Union
Great service….
Business response:
Hi Douglas, We're pleased to hear that you had a great experience! Thanks for making the time to share your feedback. Thanks, Firstmark Credit Union
I always appreciate the personal and friendly service!
Business response:
Hi Elias! Thank you for your kind words! It's our goal to provide personal and friendly service to all our members. We're glad to hear that you had a great experience at our Bitters Financial Center. Thank you for your membership and for allowing us the opportunity to serve you. Best, Firstmark Credit Union
The whole process was quite easy and professionally prepared. Excellent experience,, she gave knowledgeable and helpful advice.
Business response:
Hi John, Thank you for taking the time to share your excellent experience with Firstmark. We're thrilled to hear that the process was easy and professionally handled and that our team members provided knowledgeable and helpful advice. Your high rating is greatly appreciated. We aim to provide exceptional service to all our members, and we are glad that we were able to meet your expectations. Thank you again for choosing Firstmark. We value your feedback and look forward to serving you in the future. Best, Firstmark Credit... read more
Great help from Cindy. Helped with transferring from account and opening a new one. Answered questions clearly.
Business response:
Hi Eugene, Thank you for taking the time to leave us a positive review! We're delighted to hear that Cindy provided you with great assistance during your visit. It's always our goal to provide exceptional service and make banking as seamless as possible. Thank you again for your positive feedback, and we look forward to serving you in the future! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 112 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.