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Firstmark Credit Union

4.8

About this business

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.8277 reviews
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Samuel T.'s profile image
Samuel T. 
4 years ago

Tracy was excellent very perfessional very courteous . Made me feel like I was important 

Business response:

Thank you for your review, Samuel! We look forward to your continued membership with Firstmark Credit Union. 

Tanya J.'s profile image
Tanya J. 
4 years ago

The process to apply for my personal loan was quick and easy. 

Business response:

Hi, Tanya. We appreciate your feedback and review. Thank you for choosing Firstmark Credit Union! 

Connie M.'s profile image
Connie M. 
5 years ago

Very helpful and easy to understand 

Business response:

Hi, Connie. We appreciate your time and review! Thank you for choosing Firstmark Credit Union. 

Fernando  R.'s profile image
Fernando R. 
6 years ago

It was good 

Alexandria L.'s profile image
Alexandria L. 
6 years ago

It was easy to apply for a loan online 

Business response:

Hi, Alexandria. We appreciate your review. Thanks for being a Firstmark Credit Union member! 

Nallely G.'s profile image
Nallely G. 
6 years ago

It was an easy process for a small dollar amount loan, no less than 20 minutes. Thanks Lexie 

Business response:

Hello, Nallely. Great to hear Lexi was able to provide you efficient service on your loan application. We appreciate your five-star review! Thank you for being a Firstmark Credit Union member. 

Jaxon R.'s profile image
Jaxon R. 
6 years ago

Very friendly and efficient 

Business response:

Hi, Jaxon. We appreciate the review of our Jefferson location. Thank you for being a member of Firstmark Credit Union! 

Makyla C.'s profile image
Makyla C. 
3 months ago

Greg is truly the reason I’m still banking here—no question about it. His service is absolutely next level. He’s always incredibly responsive, patient, and genuinely invested in making sure everything is handled perfectly. No matter the situation, Greg goes above and beyond to make things easy, clear, and completely stress-free. What really sets him apart is how much he actually cares. You can tell he’s not just doing his job—he’s looking out for you and making sure you’re taken care of every step of the way. He’s knowledgea... read more

Business response:

Hello Makyla, We are grateful that Greg's dedication and genuine care make your banking experience exceptional. The investment he provides in your success reflects our core values as a credit union. Thank you for taking the time to thoughtfully and eloquently share your overall interactions with Greg. We appreciate your review and membership! Best, Firstmark Credit Union 

Makyla C.'s profile image
Makyla C. 
3 months ago

Adrian was absolutely amazing throughout my loan process! 🙌 He was super responsive, knowledgeable, and made everything feel easy and stress-free. He explained things clearly, kept me updated the whole time, and truly went above and beyond to make sure everything went smoothly. You can tell he genuinely cares about his clients. Highly recommend Adrian if you’re looking for someone reliable, efficient, and great to work with! 

Business response:

Hi Makyla, Thank you for your wonderful review and feedback! We are happy to hear that Adrian made your loan process smooth and stress-free. We appreciate you highlighting his responsiveness and care. Let us know how we can help you again in the future! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 277 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.