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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Very friendly and efficient
Business response:
Hi, Jaxon. We appreciate the review of our Jefferson location. Thank you for being a member of Firstmark Credit Union!
I had a great first experience. The lady that helped me was patient and helped me throughout the whole process. The lady’s name was Tracy Gonzales. I went to the Jefferson First Mark branch.
Business response:
Hi Dalia, We want to thank you for taking the time to share your positive experience with us at Firstmark. We're thrilled to hear that Tracy provided you with excellent assistance and made sure you were taken care of throughout the entire process. We appreciate your kind words and will make sure to pass along your compliments to Tracy. Thank you again for choosing Firstmark. Best regards, Firstmark Credit Union
I was in a car accident, the other driver was at fault. His insurance paid off the balance on my car, which was being financed by FirstMark and the people at FirstMark were extremely helpful in the financing the used vehicle that I purchased at a dealership that was also very impressed with the work that FirstMark does to help it’s members. So was I. Nikki Estrada at the 122 Donaldson branch and Matthew C. Bohr at the 11530IH-35 North branch were both very knowledgeable and helpful.
Business response:
Hi, Annie. We are sorry about your car accident and grateful we could help meet your need with financing a new vehicle. We noticed you rated us one-star. If there is anything we could have done better, or if you have any questions, please email us at social@firstmarkcu.org. If not, we would love for you to update your review to five stars! Thank you for your review.
Felipa was the representative that assisted me. She was very knowable of the products I had questions on and very thorough in explaining my loan documents before I signed them.
Business response:
Hello, Araceli. We are grateful for the five-star review. Thank you for being a Firstmark Credit Union member!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.9 star rating with 248 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.