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Firstmark Credit Union

4.8

About this business

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.8268 reviews
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Thomas L.'s profile image
Thomas L. 
3 years ago

Irene was so professional and sweet and very patient..100% satisfaction 

Business response:

Hi, Thomas. We aim for 100% member satisfaction! Thank you for the five-star review. We look forward to helping you in the future at Firstmark Credit Union! 

Roger M.'s profile image
Roger M. 
3 years ago

The person who assisted us, lexi lane, was super helpful with helping me open a new account and was really nice. She answered any question I had and explained and clarified anything I didn't know. She made the visit a pleasant one. 

Business response:

Hi, Roger. It was nice having you open an account at the Jefferson location. Happy to hear Lexi was so helpful! Thank you for choosing Firstmark Credit Union! 

Joe R.'s profile image
Joe R. 
3 years ago

Very good Nikki was very professional and explain to me to where I understood everything I'm very happy and excited to be with first credit 

Business response:

Hi, Joe. We are glad to hear you enjoyed your experience when opening your account! Let us know how we can help you in the future. Thank you for choosing Firstmark Credit Union! 

Felipe C.'s profile image
Felipe C. 
3 years ago

excellent service , professional ,polite , knowledgeable , great experience .5⭐️⭐️⭐️⭐️⭐️ all daylong 👍🏼 

Business response:

Hi, Felipe. We love to hear it! Your kind words and review are very much appreciated. Thank you for your membership with Firstmark Credit Union. 

Helen C.'s profile image
Helen C. 
3 years ago

I have been banking with Firstmark for many many years and I would not change. Always a pleasant visit everybody is so courteous and I’m looking forward to the new building that opens up which will be closer to me 

Business response:

Hi, Helen. Thank you for trusting Firstmark Credit Union and your many years of membership! We can't wait for our new Jefferson location. We will share more details as we get closer to opening. 

Luis R.'s profile image
Luis R. 
3 years ago

Great and professional customer service. Excellent customer service. 

Business response:

Hi, Luis. We appreciate you taking the time to leave a review! Thank you for being a Firstmark Credit Union member. 

Moises P.'s profile image
Moises P. 
3 years ago

You girls did great and job at helping me on getting information on my old account I appreciate the help keep up the god job 

Business response:

Hi, Moises. We are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union. 

Ryan B.'s profile image
Ryan B. 
3 years ago

Very good lexi was friendly professional very helpful .I will let people know about this great place. 

Business response:

Hi, Ryan. Awesome to hear! Yes, please share your experience with your friends and family. Thank you for your membership with Firstmark Credit Union! 

Ray M.'s profile image
Ray M. 
3 years ago

Professional polite and down to Earth. 

Business response:

Thanks for your feedback, Ray! Do we have your permission to convert this to a member review? Let us know if you have any questions. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 268 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.