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Firstmark Credit Union

5.0

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.0151 reviews
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Moises P.'s profile image
Moises P. 
on Birdeye

2 years ago

You girls did great and job at helping me on getting information on my old account I appreciate the help keep up the god job 

Business response:

Hi, Moises. We are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.  

Ryan B.'s profile image
Ryan B. 
on Birdeye

2 years ago

Very good lexi was friendly professional very helpful .I will let people know about this great place. 

Business response:

Hi, Ryan. Awesome to hear! Yes, please share your experience with your friends and family. Thank you for your membership with Firstmark Credit Union! 

Ray M.'s profile image
Ray M. 
on Birdeye

2 years ago

Professional polite and down to Earth. 

Business response:

Thanks for your feedback, Ray! Do we have your permission to convert this to a member review? Let us know if you have any questions. 

Robert P.'s profile image
Robert P. 
on Birdeye

2 years ago

I walked into the Donaldson location to reopen a checking and savings account after closing them in 2017. My mother and I were former account holders from the old St. Joseph’s FCU. My mother passed away in 2017 and the decision was made to close the Firstmark accounts. And it seems that had always been a mistake. From the start I was met with courtesy and professionalism. From first contact at the teller counter, to waiting for Representative Felipa Lira to further assist me with renewing my relationship wit... read more

Business response:

Hello, Robert. We are happy you decided to come back to Firstmark Credit Union! Thank you for sharing your experience in such detail. We hope to continue to provide you with exceptional member service.  

Henry P.'s profile image
Henry P. 
on Birdeye

2 years ago

Courteous, well informed and friendly lady… 

Business response:

Hello, Henry. We appreciate the kind words. Thank you for choosing Firstmark Credit Union! 

Luis H.'s profile image
Luis H. 
on Birdeye

2 years ago

Corteous,very helpful, so easy, and quickly. Explaining was easy to understand. Thanks to the helpful staff member. 

Business response:

Thank you for the five-star review, Luis! We look forward to your continued membership with Firstmark Credit Union. 

Frank E.'s profile image
Frank E. 
on Birdeye

2 years ago

Tracy did a great job of offering & facilitating my auto loan refi - she explained the terms & conditions clearly & I am very satisfied my loan terms - keep up the great work! 

Business response:

Hello, Frank. It's fantastic to hear of the level of service you received when refinancing your auto. We look forward to assisting you again in the future. Thank you for choosing Firstmark Credit Union! 

Luis R.'s profile image
Luis R. 
on Birdeye

2 years ago

Awesome service like always 

Business response:

Hi, Luis. Happy to continue assisting you with quality service! Thank you for being a Firstmark Credit Union member!  

Sophia R.'s profile image
Sophia R. 
on Birdeye

2 years ago

Felipa was so helpful and kind! Thank you! 

Business response:

Hi, Sophia! It was a pleasure assisting you at our Jefferson location. We appreciate the five-star review! Thank you for being a Firstmark Credit Union member!  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 151 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.