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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Excellent service knowledge staff
Business response:
Hi Lori, Your rating is greatly appreciated. We're glad we could provide you with a positive experience! Thank you, Firstmark Credit Union
Becoming a new member was easy and convenient. Lexi did a great job explaining things. Was friendly and helpful!
Business response:
Hi Nancy, Thank you so much for taking the time to give us your feedback and congratulations on becoming a new member of Firstmark Credit Union! We're thrilled to hear that Lexi provided you with great service and made the process easy and convenient for you. We appreciate your support and hope to continue exceeding your expectations. Best regards, Firstmark Credit Union
I was pleased with the service I received, when I went to the Jefferson Branch in order to open up an account.
Business response:
Hi, Christopher. Thanks for taking the time to share your positive experience. We truly appreciate it!
The associate that helped me that represented the bank was one of the best person so friendly so understanding because I'm computer illiterate and everything to help me and walk me through and met me feel so comfortable that I would recommend anybody to your bank but the day before I made an appointment for 3:30 and my time is money and if I make an appointment for 3:30 I'd like to be seen by 3:35 or it was like 3:40 3:45 and then seen me I walked out I'll just be a few minutes late he said I think she was the branch manager... read more
Business response:
Hi Jerry, Thank you for reaching out. We appreciate your valuable feedback. We are thrilled to learn that you had a positive experience with us! Thank you for your membership.
Great! Thank you
Business response:
Hello, John. We are happy we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member!
Advise me about my CD. Employee was friendly, patient and helpful.
Business response:
Hello! It was great assisting you with your CD. Happy we could provide you with a five-star experience! Thank you for choosing Firstmark Credit Union!
Firstmark Credit Union at Fredericksburg Road is were I went and while there I was provided with excellent service. Robert Gallegos helped me open a checking account and was extremely knowledgeable and professional. I highly recommend him as a person who is respectful, and is there to guide you and answer questions that you might have on your banking needs. Thank you Firstmark, I feel confident on the expertise showed by your personnel at Fredericksburg Road.
Business response:
Hello, Maria! We are so thankful you took the time to share your experience when opening your account. Let us know how we can help you again in the future. Thank you for choosing Firstmark Credit Union!
I had an appointment and still had to wait about 10-15mins, other than that the service was great.
Business response:
Hello, Patricia. We apologize for the delay in your appointment. Happy to hear you were provided with great service. Thank you for your review and for allowing Firstmark Credit Union to help!
I had my first very good experience at Firstmark Credit Union when I opened an account there. The staff were very friendly and professional and the process was very easy and prompt.
Business response:
Hello, April. We hope this is the first of many good experiences with Firstmark Credit Union! Thank your review!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 265 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.