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Firstmark Credit Union

4.8

About this business

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.8265 reviews
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Henry P.'s profile image
Henry P. 
4 years ago

Courteous, well informed and friendly lady… 

Business response:

Hello, Henry. We appreciate the kind words. Thank you for choosing Firstmark Credit Union! 

Luis H.'s profile image
Luis H. 
4 years ago

Corteous,very helpful, so easy, and quickly. Explaining was easy to understand. Thanks to the helpful staff member. 

Business response:

Thank you for the five-star review, Luis! We look forward to your continued membership with Firstmark Credit Union. 

Frank E.'s profile image
Frank E. 
4 years ago

Tracy did a great job of offering & facilitating my auto loan refi - she explained the terms & conditions clearly & I am very satisfied my loan terms - keep up the great work! 

Business response:

Hello, Frank. It's fantastic to hear of the level of service you received when refinancing your auto. We look forward to assisting you again in the future. Thank you for choosing Firstmark Credit Union! 

Luis R.'s profile image
Luis R. 
4 years ago

Awesome service like always 

Business response:

Hi, Luis. Happy to continue assisting you with quality service! Thank you for being a Firstmark Credit Union member! 

Sophia R.'s profile image
Sophia R. 
4 years ago

Felipa was so helpful and kind! Thank you! 

Business response:

Hi, Sophia! It was a pleasure assisting you at our Jefferson location. We appreciate the five-star review! Thank you for being a Firstmark Credit Union member! 

Jesus Martinez R.'s profile image
Jesus Martinez R. 
4 years ago

It was good 

Business response:

Hi, Jesus. We appreciate the five-star review. Thank you for being a Firstmark Credit union member! 

Diana M.'s profile image
Diana M. 
4 years ago

Lexi Lane was very helpful and patient with me. She helped me update my account and open an additional one. Thank you so much for making my banking experience stress free and for the helpful tips. 

Business response:

Hi Diana, Thank you for your kind words and positive review. We're delighted to hear that Lexi provided you with excellent service and made your banking experience stress-free. We appreciate your trust in Firstmark and look forward to serving you in the future. Thank you for your membership! Sincerely, Firstmark Credit Union 

Stella V.'s profile image
Stella V. 
4 years ago

Very well explain everything and was very good customer service 

Business response:

Hello, Stella. We are grateful for your review and feedback. Thank you for your membership with Firstmark Credit Union! 

Jesus P.'s profile image
Jesus P. 
4 years ago

Great experience and employee was professional yet friendly. 

Business response:

Hello, Jesus. We appreciate your review and feedback. Thank you for being a Firstmark Credit Union member! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 265 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.