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Firstmark Credit Union

5.0

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.0151 reviews
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Jesus Martinez R.'s profile image
Jesus Martinez R. 
on Birdeye

2 years ago

It was good 

Business response:

Hi, Jesus. We appreciate the five-star review. Thank you for being a Firstmark Credit union member!  

Diana M.'s profile image
Diana M. 
on Birdeye

2 years ago

Lexi Lane was very helpful and patient with me. She helped me update my account and open an additional one. Thank you so much for making my banking experience stress free and for the helpful tips. 

Business response:

Hi Diana, Thank you for your kind words and positive review. We're delighted to hear that Lexi provided you with excellent service and made your banking experience stress-free. We appreciate your trust in Firstmark and look forward to serving you in the future. Thank you for your membership! Sincerely, Firstmark Credit Union 

Stella V.'s profile image
Stella V. 
on Birdeye

2 years ago

Very well explain everything and was very good customer service 

Business response:

Hello, Stella. We are grateful for your review and feedback. Thank you for your membership with Firstmark Credit Union!  

Jesus P.'s profile image
Jesus P. 
on Birdeye

3 years ago

Great experience and employee was professional yet friendly. 

Business response:

Hello, Jesus. We appreciate your review and feedback. Thank you for being a Firstmark Credit Union member!  

Rachel A.'s profile image
Rachel A. 
on Birdeye

3 years ago

Great customer service 

Business response:

Hello, Rachel. We appreciate your five-star review. Thank you for being a Firstmark Credit Union member!  

Jose F.'s profile image
Jose F. 
on Birdeye

3 years ago

It has been a great experience every time. 99% of the time the person tending to me has manors, smiles, friendly, and helpful. I hope to be part of the First Mark banking family for a long time. New to your bank. We shall see. Thx 

Business response:

Hello, Jose. We are happy to hear of your experience and hope you continue to be a Firstmark Credit Union member. Thank you for your review and membership!  

Dora P.'s profile image
Dora P. 
on Birdeye

3 years ago

I had no problem, I was very excited to get my savings account back opened. Looking forward to do my banking with you guys. Hopefully soon I can open a checking account also. I was assisted by Irene. She was very nice and very pretty 

Business response:

Hi, Dora. We are excited about your membership! We are here for you when you can open a checking account. Thank you for choosing Firstmark Credit Union! 

Jose G.'s profile image
Jose G. 
on Birdeye

3 years ago

Everyone it's truly nice, they always ready to help me when I need something, thank you very much 😊.. 

Business response:

Hello, Jose. We appreciate your review and feedback! Thank you for your continued membership with Firstmark Credit Union.  

Miguel G.'s profile image
Miguel G. 
on Birdeye

3 years ago

The process was smooth and easy. Felipa was excellent and very accommodating when it came to signing some of the documents. Great rates and great customer service. 

Business response:

Hi, Miguel. We are happy you shared your experience and chose Firstmark Credit Union for your new loan! Thank you for your feedback.  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 151 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.