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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
6927 S. Zarzamora St, San Antonio, TX, 78224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Firstmark has been our bank for many years. This week I needed to combine some debt to reduce my monthly payments. Dulce Alvarez went about and beyond to make the process a breeze. She is a ROCKSTAR. With folks like Dulce at Firstmark, we're totally telling our entire family.
Business response:
Hi Estevan, We're pleased to hear that you had a positive experience with Dulce during your debt consolidation process. We strive to provide the best possible products and services to assist with each member's unique financial needs. Thank you for taking the time to share your feedback with us. We appreciate your loyalty and look forward to serving you in the future! Sincerely, Firstmark Credit Union
Great customer service and Ms. Dulce Alvarez explained everything clearly to me when I opened my account today. I appreciate that she assisted me in Spanish so I felt comfortable and easily understood the process.
Business response:
Hi Rosario, Thank you for your positive feedback! We're delighted to hear that Dulce provided you with great customer service and helped you understand the account opening process. We strive to create an environment where our members feel comfortable and supported. Thank you for your membership! Best, Firstmark Credit Union
Dulce the representative was very courteous an helping explaining da process on opening this account very satisfied txs to her an the bank on providing excellent customer service
Business response:
Hi Omar, Thank you for your positive feedback! We're delighted to hear that Dulce provided you with excellent customer service and made the account opening process easy for you. We strive to provide our members with a positive and helpful experience, and we are glad to know that we were able to do that for you. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union
Dulce was really nice and made me feel welcomed she answered all my questions and concerns.
Business response:
Hi Blanca, Thank you for your positive feedback! We are pleased to hear that Dulce was able to provide you with excellent service and address all of your questions and concerns. We appreciate you choosing Firstmark Credit Union for your banking needs. We look forward to assisting you again in the future! Best, Firstmark Credit Union
Great , was quick and very informative
Business response:
Hi Maximiliano, Thank you for your positive feedback! We're glad to hear that you had a great experience with us and found our service quick and informative. We appreciate your membership! Best, Firstmark Credit Union
Wonderful customer service provided to me by miss dulce
Business response:
Hi Juan, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you were happy with the service provided by Dulce. Your feedback is valuable to us, and we will continue to work hard to provide our members with the best possible service. We appreciate your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
I had a very good experience. I was helped by Mrs Dulce who I believe became more a friend than a helper at the bank.
Business response:
Hi Felicia, Thank you for sharing your positive feedback! We're thrilled to hear that you were satisfied with the service you received from Dulce. We strive to provide our members with exceptional service, and we're glad to know that we were able to exceed your expectations. We look forward to serving you again! Best, Firstmark Credit Union
Dulce is the BEST! She was very friendly, knowledgeable and understanding. She was very professional and answered all my questions. She really put my mind at ease with my finances. I am so Grateful to Firstmark for hiring such Amazing people like Dulce. You have my business for Life! I. López
Business response:
Hi Ileana, Thank you for taking the time to write a review! We're so pleased that you had a positive experience with Dulce and that she was able to help you with your financial needs. We look forward to serving you again in the future. Sincerely, Firstmark Credit Union
good experience
Business response:
Hi Guadalupe, Thank you for taking the time to write this positive review! We're so glad to hear that you had a great experience with our team. We value your feedback and will continue to work hard to provide our members with the best possible service. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.9 star rating with 216 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.