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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
6927 S. Zarzamora St, San Antonio, TX, 78224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very nice respectful manager
Business response:
Hi Sandra, We're delighted to hear that you are pleased with your Firstmark experience. Your positive feedback is important to us and we appreciate you taking the time to share it with us. We hope to continue to serve you for more years to come. Best, Firstmark Credit Union
The credit Union was very good to me. And very fast service John, the manager was very, very good.
Business response:
Hi Antonio, Thank you for sharing your positive feedback with us. We are so glad to hear that you have had a great experience with our Zarzamora Financial Center team. We appreciate your membership and look forward to serving you in the future! Sincerely, Firstmark Credit Union
You all did great I'm very happy with the service thank you so much.
Business response:
Hi Andrew, Thank you for your feedback. We appreciate your membership and are glad to hear that you are happy with our services. Sincerely, Firstmark Credit Union
I was called into an office with a banker within 5 minutes of my arrival. Emeral Espinoza, Financial Specialist, handled my CD paperwork in a professional, respectful and timely manner. She answered all my questions with a smile.
Business response:
Hi Cynthia, We appreciate your positive feedback! We're glad to hear that Emeral provided you with excellent service. We value your feedback and will continue to strive to provide you with the best possible service. Thank you for your membership! Best, Firstmark Credit Union
Service was excellent!
Business response:
Hi Joe, We appreciate your feedback It's our mission to provide our members with the best possible service, so we are always glad to hear from you. Thank you for choosing Firstmark! Sincerely, Firstmark Credit Union
Excellent customer service.
Business response:
Hi Yolanda, We're absolutely thrilled to hear that you had an exceptional experience with us! Thank you for taking the time to share your feedback with us. We truly appreciate it. We are always looking for ways to improve our services, and your feedback is invaluable to us. Thank you for your membership! Sincerely, Firstmark Credit Union
Firstmark has been our bank for many years. This week I needed to combine some debt to reduce my monthly payments. Dulce Alvarez went about and beyond to make the process a breeze. She is a ROCKSTAR. With folks like Dulce at Firstmark, we're totally telling our entire family.
Business response:
Hi Estevan, We're pleased to hear that you had a positive experience with Dulce during your debt consolidation process. We strive to provide the best possible products and services to assist with each member's unique financial needs. Thank you for taking the time to share your feedback with us. We appreciate your loyalty and look forward to serving you in the future! Sincerely, Firstmark Credit Union
Great customer service and Ms. Dulce Alvarez explained everything clearly to me when I opened my account today. I appreciate that she assisted me in Spanish so I felt comfortable and easily understood the process.
Business response:
Hi Rosario, Thank you for your positive feedback! We're delighted to hear that Dulce provided you with great customer service and helped you understand the account opening process. We strive to create an environment where our members feel comfortable and supported. Thank you for your membership! Best, Firstmark Credit Union
Dulce the representative was very courteous an helping explaining da process on opening this account very satisfied txs to her an the bank on providing excellent customer service
Business response:
Hi Omar, Thank you for your positive feedback! We're delighted to hear that Dulce provided you with excellent customer service and made the account opening process easy for you. We strive to provide our members with a positive and helpful experience, and we are glad to know that we were able to do that for you. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.9 star rating with 200 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.