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FlatRate Moving

4.7

About this business

The Original FlatRate Mover leading the industry with exceptional service and worry-free moves for over 30 years. Our professional nyc movers offer all-inclusive, high-quality moving services perfectly tailored to your every moving need. What differentiates FlatRate Moving from other moving companies in NYC is the all-inclusive flat rate guarantee price and our easily customizable high-quality moving services. We have what you need for every type of move - local, long-distance Elite, commercial, international and storage sol... read more

Location details

545 W 25th St, #15, New York, NY, 10001, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.71,521 reviews
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Amee Forster's profile image
Amee Forster 
14 years ago

. <br /> <br /> They tried to run an ancient mover scamp on me. Apparently even though I have a grey beard they thought I was born day before. They made a quote mistake on my contract that they were going to work out but they wanted to get all the stuff on to the truck first. They were there for four hours going back and forth. They could not get in touch with the manager or the kid that wrote up my contract. He could not be reached,nor was he answering his phone. It was a shell game, a management shell game of who you are t... read more

Dawn Brown's profile image
Dawn Brown 
14 years ago

They were late coming to do the job. When we got our stuff coming to Georgia, some of it was missing. Something else got destroyed; it was cracked. I know that they had gone through some of the stuff, because dishes were out of the box that they were put in. 

Anastasia Crosswhite's profile image
Anastasia Crosswhite 
15 years ago

It was a disaster - the movers told me they could not get the sofabed out. In their inept attempts to get it out, they put a big dent in one wall and scraped the paint on another wall and the front door. They then only offered me $50 off for not moving the sofabed (which was the only reason I hired movers - the other items I could have moved myself). I then hired another mover (for another $350) who got the sofabed out on the first try! Vickie from customer service told us they would be refunding the move cost plus an additi... read more

Kris Dasgupta's profile image
Kris Dasgupta 
15 years ago

N/A 

CATHY D'AMATO's profile image
CATHY D'AMATO 
16 years ago

The movers showed up a 30 min early. They called me to see if they could start early, explaining that they had another job shortly. They arrived w/o boxes-no wardrobe boxes, no drawer boxes, and no commercial bin. I asked where these items were and they said that they weren't on my contract (the first page of the contract says that these items would be provided on the day of the move free of charge, however only the commercial bin was listed in my inventory sheet. The contract was somewhat confusing). The movers then began t... read more

Mitch Speers's profile image
Mitch Speers 
17 years ago

We contacted them on their website, filling out the form as requested. Got a callback in a few days, and they offered us a $165/hour rate for 3 men and a truck on a Sunday to arrive between 8 and 10. They arrived at 9 in an unmarked rental truck with graffiti on it. The 3 men clearly had never worked together before, and at least one mentioned that his "regular" job was as a mover for Allied. They wrapped everything carefully, and placed it carefully in their truck. They seemed to move pretty slowly to us, and at best seemed... read more

CAROLINE GOULD's profile image
CAROLINE GOULD 
18 years ago

That estimate was half of the price that other companies were asking. They were very professional and detail oriented during their presentation. The cost was just too high for the services preformed in my opinion. For that reason, I opted to use another moving company and I would not go with this company. For a one truck, fifteen minute move, the cost was too high. Many people in the area like this company because they give you a flat rate but if that is super high, it is not worth it to me. 

JILL DAILEY's profile image
JILL DAILEY 
18 years ago

The estimate went fairly smoothly, but the company did not follow through. I also had multiple people calling me to schedule an estimate after the move had already been scheduled and booked in the system. They seem very disorganized. 

KRISTEN BANCROFT's profile image
KRISTEN BANCROFT 
18 years ago

Horrible. We had agreed in advance that the mover would bear the cost of a ticket if the movers had to double-park (a common incident in Manhattan). They arrived in the afternoon, and when they couldn't find a parking spot, they refused to do the move, leaving me high and dry and forcing us to overstay our lease. Extremely unprofessional! 

Frequently asked questions about FlatRate Moving

How is FlatRate Moving rated?

FlatRate Moving has a 4.7 star rating with 1,521 reviews. 

When is FlatRate Moving open?

FlatRate Moving is closed now. It will open tomorrow at 9:00 a.m.