FlatRate Moving

JOSEPH SCHWARTZ 

on Angi

19 years ago

IT WAS A VERY GOOD EXPERIENCE. THERE WAS NO DAMAGE TO ANYTHING AND THEY DID THE WORK IN THE TIME THEY SAID THEY WOULD. WE WOULD DEFINITELY USE THIS COMPANY AGAIN BECAUSE NOTHING WAS BROKE AND THEY CHARGED A REASONABLE RATE. 

Unknown Unknown 

on Angi

19 years ago

I WAS PLEASED WITH THEM. THEY WERE VERY HELPFUL & COURTEOUS. THEY SHOWED UP ON TIME & WERE VERY HARD WORKERS. NOTHING WAS LOST OR BROKEN, SO I WAS VERY SATISFIED WITH THEM. 

Unknown Unknown 

on Angi

19 years ago

I THINK THEY DID A FANTASTIC JOB. I HAVE BEEN TELLING ALL OF MY FRIENDS ABOUT THEM. I CANT SAY ENOUGH GOOD THINGS ABOUT THEM. THEY TREATED OUR STUFF WITH RESPECT AND I AM HAPPY WITH THEIR SERVICES. 

Unknown Unknown 

on Angi

19 years ago

THEY WERE VERY EFFICIENT AND DID THE JOB PERFECTLY. THEY HAD ENOUGH PEOPLE TO DO THE WORK AND KEPT TO THE TIME THAT THEY PROMISED AND WERE TRUE TO THEIR CLAIM THAT THEY WOULD GIVE A FLAT RATE. THEY STUCK TO THAT. 

Norman Fells 

on Angi

2 years ago

their salesman is wonderful, perhaps too wonderful I would caution people to read the fine print, they broke a lamp and a sculpture, and only paid me 20 cents per pound. The worst thing was they lost a motor for my bed and wouldn't compensate me for it, cost me over $700 They took over 60 days to pay me the paltry amount that they accepted responsibility for. Get your own moving insurance, they are terrible 

Marianna Agudelo 

on Angi

3 years ago

Flatrate Move’s salesmen offer a very convincing pitch, but my experience with them did not live up to their promises at all. I paid $2200 to move a total of 42 items, including boxes and furniture, from NYC to Athens GA. This price supposedly included the cost for a shuttle, so that we wouldn’t have an 18-wheeler trying to drive through our small streets. However, when the movers arrived, they were in fact in the 18-wheeler so I don’t know what the point of paying for a shuttle was. Additionally, we were told that the mover... read more

James Freni 

on Angi

4 years ago

TRULY horrible customer service. I moved in October 2020. I purchased insurance for my belongings. The majority of the items packed by FlatRate were broken. I filed a claim, and the claim was approved. Since then, I have never received payment for this claim. I have emailed nearly 20 times and have never gotten a response. I have left or 10 messages, and I have never been called back. I have literally begged them to help, and now I am here leaving a review, reporting them to the BBB, Consumer Affairs, and honestly, anywhere ... read more

Roni Rosner 

on Angi

4 years ago

Stay away! We moved from NYC to NJ last week and booked packing and moving with Flatrate. The movers came a day before to pack and didn't have enough supplies so they only packed half of the stuff. They said they will come with more supplies on the moving day. The day after I started seeing them moving our stuff without boxes, I asked them what's going on and they said they don't have boxes, only after I demanded they will pack everything they said they will go to get boxes. When we got to our new home I saw that the baby be... read more

Robert Furst 

on Angi

5 years ago

I am a repeat FlatRate customer as my wife and I have used them several times. I am not sure if the company is under new management or just went downhill but the horrific experience my family had should serve as a WARNING to any potential customers. Flatrate has novice movers that severely damaged my apartment floors back in June. They promised to compensate me for what they acknowledged was their fault. The movers event apologized. They sent me an amount of $662.50 in an email that they would settle for (which is light). Lo... read more