FlatRate Moving

Brittany Swalwell 

on Angi

7 years ago

This was the worst moving experience of our lives, and we're afraid the review below will not do our nightmare justice. However, we cannot let another person or family use them without knowing of what we experienced: non-responsive customer service, shoddy packing, late delivery, and numerous broken items. The reason we chose FlatRate Moving was because of the reviews and they were referred by another moving company. Let me also say, the initial call to discuss our family's needs was professional and thorough, and I felt goo... read more

Justin Wee 

on Angi

8 years ago

Exteremely traumatic experience. Had over $10k in damages to art, a completely broken console table, a damaged chair arm, number of broken glasses and dishes, nicks and scratches to furniture. Movers missed the move date by 2 days and when it arrived 15 items were missing. They were scheduled to be delivered a month later. Flat Rate did only compensated me a couple thousand for the damages (even though I paid for the extra insurance) because i did not itemize properly all the valuable items. The customer service rep was comb... read more

Michael Fernandez 

on Angi

9 years ago

Horribly. They broke items as well as sawed in half a Florence Knoll sofa ruining it and refused to compensate more than 200.00 which I never cashed. cut a sofa in half rather than try and fit it through a door 

Leslie Perkins 

on Angi

9 years ago

They continued to bill me after service was completed. Difficult to deal with. Over priced and billed incorrectly. <br />