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Frontdoor, Inc.
- Business Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was having issues with the locks on our closet doors, something just didn't seem right. Called the expert on the app, the experience was super smooth and expert was extremely helpful & friendly. I'm not a DIY expert so this was very helpful
Business response:
It means a lot that we were able to provide support for your home today Edvard. Thank you for opening the Frontdoor.
I am an employee of Frontdoor and I tried our product due to a exterior pipe bursting during the winter. I had a general idea of how to fix it, but connected with a pro via the app to confirm what needed to be done. Connecting with a pro was very easy and didn't take too long to connect. Chatting with the pro was like talking to your one familiar member that just so happened to be an expert in your issue. They were super friendly and easily walked me through the steps to fix my issue.
Business response:
Thanks so much for taking the time to leave a review, Jason. We appreciate your kind words and hope to serve you again soon.
What am amazing concept, and the expert was so helpful! About time somebody figured this out!
Business response:
Thanks so much for taking the time to leave a review Aaron. We appreciate your kind words and hope to serve you again soon.
So wonderful! This app is a lifesaver!
Business response:
Thanks for opening the Frontdoor Sara. We appreciate the time you took to leave us a comment.
Expert was great!! Knew a lot and was super helpful
Business response:
Thanks so much for taking the time to leave a review Alex Hepke. We appreciate your kind words and hope to serve you again soon.
My expert James was so nice and helpful! 🎉
Business response:
It means a lot that we were able to provide support for your home today Kaitlyn. Thank you for opening the Frontdoor.
Easy to use. Knowledgeable experts
Business response:
Thanks for opening the Frontdoor Ben Domoe. We appreciate the time you took to leave us a comment.
WARNING: They will charge you without warning and their prices just went up to 149$ a year!! I contacted their support and they said "sorry, we can't give any refunds" they will steal your money, remove your access to your membership, then tell you help isn't an option.
Business response:
Hi Nickolas. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you.
uninstalled
Business response:
Hello, Tom. We sincerely apologize for your experience. We truly value your feedback and would like to address this issue. Please email us at member-relations@frontdoor.com so that we can assist you.
Frequently asked questions about Frontdoor, Inc.
How is Frontdoor, Inc. rated?
Frontdoor, Inc. has a 3.8 star rating with 1,266 reviews.
When is Frontdoor, Inc. open?
Frontdoor, Inc. is closed now. It will open tomorrow at 9:00 a.m.