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Frontdoor, Inc.

3.9
  • Business Services
  • Memphis, TN

About this business

Business Services

Location details

3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,259 reviews
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Laura Thompson's profile image
Laura Thompson 
2 months ago

didn't use 

BLANCA Zapien's profile image
BLANCA Zapien 
2 months ago

virus rip off 

Phyllis Brown's profile image
Phyllis Brown 
2 months ago

cannot see the message from neighbors. The message doesn't download. a terrible app 

C Smith's profile image
2 months ago

Update: Deceptive practices. Billed 500% of original price without notice. Called support, refuses to cancel. Support says they don't know how to help me cancel from the app. Filing complaint. OLD: Amazing price, real experts telling you what to do. Best purchase I'll probably make for the home this year. 

Larry Arnold's profile image
Larry Arnold 
3 months ago

bad I'm 

TheReviewer's profile image
TheReviewer 
4 months ago

Response to developer: The guy that was assigned to help me said he had about 4 years of experience in his field, so it is a lie when you say all of the professionals average 19 years of experience. -------‐‐----------------------‐--------‐--------------------- The rep was incredibly nice but all of his suggestions were unhelpful....UNINSTALLING. 

TheReviewer's profile image
TheReviewer 
4 months ago

They have the right idea, they just need to have people that are properly vetted to handle complex situations. I signed up this morning due to needing help with trying to move my walking pad (mini treadmill) wedged between the wall and door in my room, making it impossible for me to open the door. The hinges are on the inside so I can't even take it off the hinges. The rep was incredibly nice but all of his suggestions were unhelpful....UNINSTALLING. 

Daniel Sharon's profile image
Daniel Sharon 
4 months ago

hi d8dmdjl 

Gina sturiale's profile image
Gina sturiale 
5 months ago

Last year I would've rated them 5 star without hesitation. This year, not so much. Didn't realize membership auto renewed, and def didn't know that they were now charging $149 for the same membership I paid $25 for last year. A 496% increase on auto renew? Really? That is super shady and they refused to issue a refund on the same day they charged my account. Don't get a membership, just use the free plan. Really disappointed with this company and how they do business. 

Frequently asked questions about Frontdoor, Inc.

How is Frontdoor, Inc. rated?

Frontdoor, Inc. has a 3.9 star rating with 1,259 reviews. 

When is Frontdoor, Inc. open?

Frontdoor, Inc. is closed now. It will open at 9:00 a.m.