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Frontdoor, Inc.

3.8
  • Business Services
  • Memphis, TN

About this business

Business Services

Location details

3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,292 reviews
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Alex Hepke's profile image
Alex Hepke 
3 years ago

Expert was great!! Knew a lot and was super helpful 

Business response:

Thanks so much for taking the time to leave a review Alex Hepke. We appreciate your kind words and hope to serve you again soon. 

Kaitlyn Anderson's profile image
Kaitlyn Anderson 
3 years ago

My expert James was so nice and helpful! 🎉 

Business response:

It means a lot that we were able to provide support for your home today Kaitlyn. Thank you for opening the Frontdoor. 

Ben Domoe's profile image
Ben Domoe 
3 years ago

Easy to use. Knowledgeable experts 

Business response:

Thanks for opening the Frontdoor Ben Domoe. We appreciate the time you took to leave us a comment. 

Lewis Villamar's profile image
Lewis Villamar 
2 days ago

app doesn't work, just crashes and asks you to restart app over and over. 

Cindi House's profile image
Cindi House 
2 weeks ago

don't use 

Business response:

Thanks for taking the time to let us know about your experience, Cindi. We are truly sorry to hear it did not meet your expectations. Our Experts average 19 years of experience across all trades. They are truly professionals at their craft, helping homeowners solve home repair and maintenance needs. We hope you’ll give us another try! 

susan jiannotti's profile image
susan jiannotti 
a month ago

unused 

Business response:

Thank you for reaching out, Susan. Remember, your first video chat is free. We’d love for you to connect with one of our Experts to help solve a home repair and maintenance need, or just answer questions you may have. Try it out and let us know what you think! 

nickolas oliver's profile image
nickolas oliver 
5 months ago

WARNING: They will charge you without warning and their prices just went up to 149$ a year!! I contacted their support and they said "sorry, we can't give any refunds" they will steal your money, remove your access to your membership, then tell you help isn't an option. 

Business response:

Hi Nickolas. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

TOM KNIGHT's profile image
TOM KNIGHT 
5 months ago

uninstalled 

Business response:

Hello, Tom. We sincerely apologize for your experience. We truly value your feedback and would like to address this issue. Please email us at member-relations@frontdoor.com so that we can assist you. 

Robyn Manson's profile image
Robyn Manson 
6 months ago

block 

Business response:

Hi Robyn. We sincerely apologize for your experience. We truly value your feedback and would like the opportunity to address this issue. Please email us at member-relations@frontdoor.com. 

Frequently asked questions about Frontdoor, Inc.

How is Frontdoor, Inc. rated?

Frontdoor, Inc. has a 3.8 star rating with 1,292 reviews. 

When is Frontdoor, Inc. open?

Frontdoor, Inc. is open now. It will close at 6:00 p.m.