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Frontier Utilities
- Houston, TX
About this business
Location details
601 Travis Street, Suite 1400, Houston, TX, 77002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was satisfied with Mrs.naty helping me today. I was having problems with my recent light company due to loss of job , so a friend referred to this company. Mrs. Naty was a excellent representative she took the time out to listen to my problem & wk with me .... Thank u so much....
I have had only but great experiences with Frontier! Excellent service and rates! I recommend them to friends and family all the time!
Very easy sign up system! And your employee Joey was friendly and most helpful. Your rates where the best that I could find!!
Great service
I had a great experience with Victor Traverzo in setting up the account. I'm an employee but greatly appreciate this company and what it offers. I have had numerous referrals.
VERY PLEASE
Awesome sales experience, tried everywhere but the deposit was to high and Frontier was able to give me a fixed plan with a deposit of just $49. The agent was really friendly to me!
I would give zero stars if I could. Two gentlemen came to my home today on two occasion, moved my no soliciting sign blocking my doorbell, and rang my doorbell and knocked on the door. When asked on camera if he moved the sign to do so, he said he did. I will continue to leave bad reviews as long as these gentlemen continue. When I called your service department, your service lied to me and told me that they transferred me to the "Office of the President" yet they could not name the President. Your company is a sad joke. Sta... read more
Business response:
Kellie, we're sorry to hear about your experience. We do want to inform you that here at Frontier Utilities we do not employ door-to-door salesmen, and representatives of our company do not visit homes. We can only guess that these individuals were from a different company called "Frontier," as again, the men you encountered were not representing Frontier Utilities. We wish you the best to identify and escalate this issue with the appropriate company. Thank you.
Highly DO NOT RECOMMEND. I was charged some months 2, 3, up to 4 times ! They send an invoice with one charge but then send multiple more after that! There’s there’s no way a household that doesn’t consume that much energy should be getting billed like this. This company is Fraudulent!! Only giving a star because it’s required
Business response:
Hi Christiana , our Customer Care team would like the opportunity to connect with you directly to further discuss. Please email care@frontierutilities.com with the name on your account, your account number or service address, and the best phone number and timeframe to reach you. Thank you.
Frequently asked questions about Frontier Utilities
How is Frontier Utilities rated?
Frontier Utilities has a 4.7 star rating with 17,791 reviews.
When is Frontier Utilities open?
Frontier Utilities is open now. It will close at 5:00 p.m.