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Frontier Utilities
- Houston, TX
About this business
Location details
601 Travis Street, Suite 1400, Houston, TX, 77002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was satisfied with Mrs.naty helping me today. I was having problems with my recent light company due to loss of job , so a friend referred to this company. Mrs. Naty was a excellent representative she took the time out to listen to my problem & wk with me .... Thank u so much....
I have had only but great experiences with Frontier! Excellent service and rates! I recommend them to friends and family all the time!
Very easy sign up system! And your employee Joey was friendly and most helpful. Your rates where the best that I could find!!
Great service
I had a great experience with Victor Traverzo in setting up the account. I'm an employee but greatly appreciate this company and what it offers. I have had numerous referrals.
VERY PLEASE
Awesome sales experience, tried everywhere but the deposit was to high and Frontier was able to give me a fixed plan with a deposit of just $49. The agent was really friendly to me!
Highly DO NOT RECOMMEND. I was charged some months 2, 3, up to 4 times ! They send an invoice with one charge but then send multiple more after that! There’s there’s no way a household that doesn’t consume that much energy should be getting billed like this. This company is Fraudulent!! Only giving a star because it’s required
Business response:
Hi Christiana , our Customer Care team would like the opportunity to connect with you directly to further discuss. Please email care@frontierutilities.com with the name on your account, your account number or service address, and the best phone number and timeframe to reach you. Thank you.
Way overpriced and will shut your power off even during an extension on due date. They will even admit that they were at fault but will do nothing to compensate your inconvenience. I paid for the extension and they agreed but didn't honor it. Avoid at all cost. Worse company ever. Why shut down service so quick anyway? I never had a company that would shut off service immediately after due date.
Business response:
Hi Howse , our Customer Care team would like the opportunity to connect with you directly to further discuss. Please email care@frontierutilities.com with the name on your account, your account number or service address, and the best phone number and timeframe to reach you. We will be happy to reach out to you to discuss. Thank you.
Frequently asked questions about Frontier Utilities
How is Frontier Utilities rated?
Frontier Utilities has a 4.7 star rating with 18,453 reviews.
When is Frontier Utilities open?
Frontier Utilities is closed now. It will open tomorrow at 7:00 a.m.