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12610 Auto Mall Cir, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
"I have been treated very well in the Service Department..." I have been treated very well in the Service Department at Future Nissan of Folsom. I visited another dealer’s service center and no one greeted me. I saw one man behind a desk, but couldn’t get his attention, so I left. Even if Future Nissan of Folsom Service Center is closed, the salesmen are nice and help me out. Serviceman Jeff Lesicnjak was polite and honest with me regarding my car’s needs.
"Excellent service at Folsom Nissan" I made an appointment on line which was easy and convenient. I was met at my car by service advisor Chris who is helpful, polite and very business like. The waiting room was spotless as was the bathroom and there was plenty of room to socially distance. It is the service at Nissan that convinced me to buy my second Nissan and I don't think I will ever buy another car! Excellent, Excellent service every time! Lori
"Very friendly and always let's me know what is going on..." Very friendly and always let's me know what is going on with my vehicle. The service team is very nice Chris Bishop is wonderful.
"Only for warranty work, not "Suggested maintenance" " Warranty was work was fine and better than most for a bad CVT trans. replacement on a 2014 Sentra. Nissan stepped up on these if your car is under 84k you are most likely covered. But after that we received a list of over 2k repairs that don't seem valid and we had another shop confirm that. The service advisor or the tech is trying to hard to sell things that don't pass the smell test.
"We came in to let my wife drive a Rogue.... and wound up..." We came in to let my wife drive a Rogue.... and wound up taking it home. We got a great deal and Josh was very good with us.... no complaints.
"Regular oil change and maintenance" I called to let them know I was going to be late and it was no problem. They told me it would be about 2 hours and it was only 1 hour so I was pleasantly surprised. Under promise and over deliver is the way to conduct Customer Service. Always a pleasant experience at Future Nissan Folsom.
"So I saw this maxima on the lot not even interested in..." So I saw this maxima on the lot not even interested in buying a car at this time, but I could not resist the beauty, spoke with Kevin Mantz, which is a great person by the way, and we spoke about prices and other options on vehicles, he was really respectful and kind didnt beat around the bush what so ever he was completely honest from what I could tell, he obviously knows how to do what he does for a livin, and I couldn't have asked for a better sales person to wor... read more
"I am blown away by Edgar's commitment to provide the best..." I am blown away by Edgar's commitment to provide the best service, timely response and pure dedication. Edgar had to deal with a warranty company that was not the easiest to deal with but he continued to contact them everyday (several times a day) for a solid week to get approval for transmission replacement. Edgar kept in contact with me everyday letting me know what steps he had taken and with whom he spoke to at the warranty company. I will always bring my Nis... read more
"Took my car in for its 60k service and couldn’t be..." Took my car in for its 60k service and couldn’t be happier. I mentioned a concern with my transmission and it ended up being covered under the warranty and they provided me a loaner car until the work was finished.
Future Nissan of Folsom has a 4.6 star rating with 5,230 reviews.
Future Nissan of Folsom is closed now. It will open at 8:30 a.m.