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12610 Auto Mall Cir, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
He was very professional, knowledgeable, and took the time to clearly explain what was wrong with my car. I really appreciated his honesty and great customer service. Highly recommend!
Business response:
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
He explained everything. Good communications. I was at work; he texted me and kept me informed. Excellent service.
Business response:
Thank you for the 5-star review. We’re happy Drew kept you updated via text and explained everything about your Murano service.
amazing experience. Mike, Herbert and Nate took care of us from start to finish. Looking forward to buying my next car from them! thank you for caring for your customers!
Business response:
It’s wonderful to know you had such an amazing experience with Herbert, Mike and Nathan. Thank you for choosing a used Nissan Altima and for your kind words. We look forward to helping you again when you’re ready.
I t was a very pleasant experience. Knowledgable staff. Explained how everything worked clearly. Thanks
Business response:
Thank you for sharing your experience. We’re delighted our team made everything clear and pleasant. Enjoy your new Nissan.
Jeff was great, explained options, good communication and personable. Appreciated the Lyft ride to and from home.
Business response:
It’s fantastic that Jeff’s clear explanations and personable approach stood out. We’re pleased the Lyft rides added convenience to your Nissan service and appreciate you sharing your experience.
They are very good about providing a detailed account of the work to be done and the cost of it before the work is done and then again after completion.
Business response:
Thank you for recognizing our detailed cost breakdown before and after servicing your Nissan Rogue. We’re glad the information was clear. Drew and the service team appreciate your feedback and hope to assist you again.
Great all the way around from explaining warranty. Friendly and efficient service. i highly recommend.
Business response:
It’s wonderful to hear Drew provided clear warranty details and friendly, efficient service on your Nissan Sentra. We appreciate your recommendation. We look forward to helping you in the future.
Folsom lake nissan: excellent service. On time, and the workers were very friendly. Highly recommend
Business response:
Thank you for sharing your experience. We’re delighted our team provided prompt and friendly service for your Nissan Kicks and grateful for your recommendation. Feel free to ask for Javier next time.
Website offered 7:30 7:45 appointments. When I arrived for my 7:45 am appointment I was informed that service center doesn’t open until 8 am. They did go ahead and open earlier than 8 which was appreciated, but the website appointment app needs to be fixed to accurately reflect the true business hours to stop wasting customer’s time.
Business response:
Thank you for choosing Folsom Lake Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Future Nissan of Folsom has a 4.6 star rating with 5,062 reviews.
Future Nissan of Folsom is open now. It will close at 9:00 p.m.