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12610 Auto Mall Cir, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Javier was very professional when he took my call to set up an appointment. Once I arrived, Drew greeted me and was very caring and professional. The overall customer service I received was excellent. I am so happy to have Nissan redeem themself as back in April 2026 there were different staff who left me sitting around for 7 hours for an oil change on the day of my daughters prom. Thank you, Javier, for your patience and for explaining things in detail to me.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Folsom Lake Nissan.
I had a great experience buying a car. Connor went above and beyond to find the perfect car for me. He is knowledgeable and friendly. I am so happy that I came to the store. I had shopped around to a dozen other places most had very nice people. Connor was by far the best. Thank you!!
Business response:
Guiding you through the purchase of your used Hyundai Santa Fe HEV was a pleasure for our team. Knowing that Connor’s expertise and friendly approach made your experience stand out is rewarding. We’re pleased we could find the perfect vehicle for you and appreciate your kind words.
Jeff was extremely helpful, patient and knowledgeable. Very nice person to deal with. He kept me informed.
Business response:
We’re glad Jeff could provide knowledgeable, patient support and keep you informed during service on your Frontier. Your praise means a lot to our service department.
Jeff was fantastic. He is very knowledgeable, patient, and understanding. He knew what to help with and overall, was it was a great experience working with him.
Business response:
Your praise for Jeff’s patience and expertise highlights what we aim for in our service department. Knowing that your Nissan Altima received the care you expected is rewarding for our team.
A pleasant non pushy sale from start to finish, all the members I spoke to very pleasant and professional
Business response:
Knowing that buying your new Nissan Frontier felt pressure-free from start to finish is rewarding. Your kind words about our team’s professionalism mean a lot to us.
Jeff was outstanding. Came in with CVT transmission code after 60K miles. Jeff explained the issue with vehicle, the known Nissan CVT problems and defects. Jeff provided a quick solution and cheaper alternative to see if error code would return after additional driving. Nissan performed a CVT transmission service and hopefully vehicle will not need a $6K transmission replacement! So far vehicle operating and transmission shifting without issues...I'm keeping my fingers crossed. Thanks again Jeff.
Business response:
We’re glad Jeff could explain your Altima’s CVT issue clearly and offer a cost-effective service option. Knowing that your transmission is shifting smoothly after the CVT service means a lot to our team. Thank you for trusting our service department with your Altima.
Excellent service at great price completed earlier than promised. Included free Uber ride back to dealership to pick up car.
Business response:
Your mention of the complimentary Uber ride reflects how we prioritize your convenience during service. Hearing that the service on your Nissan Rogue was completed ahead of schedule at a competitive price means a lot to us.
Everything was very quick and smooth, highly recommend. Everyone was very nice and not pushy.
Business response:
Knowing that your purchase of the Nissan Rogue was quick and seamless is rewarding. Hearing that our team could provide a friendly, pressure-free experience means a lot to us.
Wonderful experience. Thank you for getting our car to be able to pass smog. Thank you all for your hard work.
Business response:
Helping your Nissan Versa pass the smog inspection was our pleasure. Knowing you appreciated our team’s hard work means a lot to us.
Future Nissan of Folsom has a 4.6 star rating with 5,230 reviews.
Future Nissan of Folsom is open now. It will close at 9:00 p.m.