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12610 Auto Mall Cir, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Great service from the top down. Drew gave prompt service as soon as my front tires hit the service drive. Kept me informed to the problems and fixes to my truck. Definitely recommend to anyone in the Sacramento area to come here for all your automotive needs.
Business response:
Thank you for highlighting the prompt service Drew provided when you arrived. We’re glad our team kept you informed about the issues and fixes for your Nissan Titan. We appreciate your recommendation to those in Sacramento seeking dependable automotive care.
people there are very helpful good attuite nice clean dealership i am very a where how they should operate i was a parts manager for 41 years.
Business response:
Thank you for recognizing our clean facility and the helpful attitude of our team. Your insight as a parts manager for 41 years is valuable, and Javier is pleased to have met your expectations during your Nissan Frontier service. We appreciate your trust in us and look forward to serving you again.
Jeff did an excellent job in taking care the issues with my pathfinder, he did above and beyond .
Business response:
We’re glad Jeff went above and beyond to address the issues with your Nissan. Thank you for the 5-star rating and for trusting our team to service your vehicle.
Overall was a smooth process and everyone was nice and made it overall a great experience!
Business response:
We’re delighted your Frontier purchase was smooth and that everyone made your visit so enjoyable. Enjoy your new Nissan Frontier, and we look forward to helping again whenever you need us.
Everyone was nice, helpful, and made me feel so comfortable! I recommend them! Good experience
Business response:
Thank you for the 5-star rating and recommendation. We’re thrilled Alex and the team made your new Nissan Sentra purchase so comfortable and helpful. If you have any questions as you enjoy your Sentra, please let us know.
Was able to get service appointment quickly, but they did take a while to get my car done on the day it was brought in. They did fix my issue, but prices were a little bit high which I expected from the dealership. TSB updates should be done even if your car is out of warranty in my opinion as that’s a defect within the car and a customer should not have to pay to have control modules reset with the transmission added an additional cost when you’ve already paid for the $210 inspection fee and paid for the dealership charge f... read more
Business response:
Thank you for your review. We strive to make sure that all of our customers leave happy, and we're sorry if we fell short in some areas. Please don't hesitate to reach out to us directly if you'd like to discuss your concerns. We're always happy to help here at Folsom Lake Nissan.
They were very helpful and nice. He explained everything in detail. The wait wasn't long
Business response:
It’s great to hear Javier provided such helpful service. We’re pleased the explanations were detailed and your wait was brief. Thank you for choosing us for your Nissan Sentra service.
Always very nice, the facilities are always very clean. Fast and no xx right to the point
Business response:
Thank you for noting how clean our facility is and how swiftly we handled your Nissan Murano service. We’re pleased you found the process direct and efficient. Jeff and the team appreciate your feedback and look forward to helping you again.
Both Mike and Connor were very professional and made purchasing my new pathfinder stress free. Would definitely recommend them
Business response:
Thanks for recognizing Mike and Connor’s professionalism. We’re happy they made your new Nissan Pathfinder purchase stress free. Wishing you many great drives ahead.
Future Nissan of Folsom has a 4.6 star rating with 5,062 reviews.
Future Nissan of Folsom is open now. It will close at 9:00 p.m.