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1022 W Garland, Spokane, WA, 99205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Best Clinic has become way too big and you're definitely just a number. We continuously had multiple different doctors not communicating and giving us different recommendations with our dog including not even looking at her chart before talking to us. I used to love Garland Animal Clinic, but that was 20 years ago. We definitely don't feel important when we come in anymore.
Business response:
We apologize for any inconvenience you experienced at Garland Animal Clinic. Please feel free to reach out to us at (509) 326-3151 to discuss your concerns further.
I was charged for a service I didn’t receive. When I brought it up at the time of Payment, I was told that I had to reschedule to get the service. I am paying for today. I called/texted seven times to speak to an office manager and no one will return my calls.
Business response:
Kimberlee, I've attempted to reach you and cannot get through. Please call back so we can discuss.
Watch your prescription prices, I bought a bottle of Rimadyl 30 pills for $94 then on my est for surgery those same pills were $118. I called Costco to see if they carry it and it's $25 for the same 30 pills and $48 for 60. I know they have to make money but that's robbery.
EDIT: for some reason I'm unable to leave a new review and it won't let me unrecommend them. in November of 2023 we took our baby girl Geneva who was 10 years old in because she would not put any weight on her back legs we knew she had a tumor we brought her in on a stretcher and since we never had a problem before we thought everything was going to be fine. when we went to pick Geneva up I went in and specifically said hey we brought her in on a stretcher she can't put any weight on her back legs we need to bring her out on... read more
Business response:
Kristin, thank you for sharing your comments and frustrations with our team on the service received from our clinic. We understand that the loss of a pet is never easy and we are sincerely saddened. We'd like to discuss your frustrations in further detail, so please give us a call at (509)326-3151.
GARLAND KILLED MY DOG!!!!!!!!! We have taken our Amstaff Geneva to have some tumors removed in 2022 ish and it was a great experience so when she got sick again in Nov 2023, we were confident that Garland would take good care of her. She was unable to put any weight on her back legs and she had cancer so we assumed it was a tumor pressing up on her spine. I communicated with them and made it very clear that she could not put weight on her back legs. They brought her back on a stretcher. When we came to pick her up, I went ... read more
Business response:
Kristin, thank you for sharing your comments and frustrations with our team on the service received from our clinic. We understand that the loss of a pet is never easy and we are sincerely saddened. We'd like to discuss your frustrations in further detail, so please give us a call at (509)326-3151.
We were a client for 6 years. 3 dogs and 2 cats. The doctors are amazing and the care they provide is bar none. However, things are great until they’re not. I find great dissatisfaction with the inept Hospital Management and their excuses. From the manager, the assistant manager, and the front desk supervisor. Cancelled services from lack of staffing and so forth. A clue to everyone should be the ever revolving door of staff. We never complained, but somehow management felt that we are not their customer and terminated our ... read more
Business response:
Hi Randy, although things didn't work out at Garland Animal Clinic we truly hope you and your pets find a clinic that best fits your needs.
Garland Animal Clinic has a 4.5 star rating with 1,920 reviews.
Garland Animal Clinic is open now. It will close at 12:00 p.m.