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Gateway Park Senior Living
- Assisted Living Facilities
- Poway, CA
About this business
Location details
12750 Gateway Park Rd, Poway, CA, 92064, United States
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We are still waiting for the weight room to fix the weights. We've put in three requests. They have been fairly kind. The room size was pretty good. He is in the one bedroom Independent living. The quality of the cabinets could use some improvement. I've had to make requests several times to repair things. He has not chosen to partake in that activities that is his own situation. They offer many. The director has been very pleasant and very accessible
The place is a dump. Old, smelly, dirty. I wouldn't live there if someone else paid me. The entry was not inviting; the person at the desk was not friendly.
Business response:
We are always open to feedback from prospects and residents to help us improve. We are currently going through necessary upgrades to our community, for the betterment of everyone. It is our aim for everyone to leave happy and with a better understanding of what we do. We appreciate your patience at this time, and we wish you the best of luck in your search for the right senior living.
I was very disappointed in Gateway. It is very old, run down, dark and it smelled. It was dark, carpets were dirty, and it had way too many stairs.
Business response:
We are always open to feedback from prospects and residents to help us improve. We are currently going through necessary upgrades to our community, for the betterment of everyone. We appreciate your patience at this time, and we wish you the best of luck in your search for the right senior living.
There are issues with cleanliness in the facility. Corporate is very cheap regarding the facility. Not enough staff to keep it clean or respond to problems. Kitchen runs at the pleasure of the employees, not the residents. We wish we had chosen another facility, but moving at our age would be very difficult.
Business response:
You will be pleased to know that we are in the process of interviewing staff – so the challenge in the dining and housekeeping departments is only short-term. Our residents will appreciate that we take the necessary time to interview and just hire not the first, but the best candidates who fit our needs. Moving forward, if you have any specific dining requests, please talk directly to our dining services manager or the executive director, as we are happy to address feedback from our residents.
Did not offer memory care only assisted living. Rates were great but atmosphere depressing.
Frequently asked questions about Gateway Park Senior Living
How is Gateway Park Senior Living rated?
Gateway Park Senior Living has a 4.4 star rating with 123 reviews.
When is Gateway Park Senior Living open?
Gateway Park Senior Living is open now. It is open 24/7.