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Gentle Dental Ahwatukee
- Dentists
- Phoenix, AZ
About this business
Location details
4910 E Chandler, Phoenix, AZ, 85048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is very clearly a for profit scam. Both myself and my wife just moved to AZ from IL. We routinely have our teeth cleaned every six months and have seen several different dentists throughout our life with no issues, just regular cleaning needed. We booked an evaluation/cleaning appointment at Gentle Dental to have our next routine cleaning completed. It's obvious at the first appointment, they have no intention of cleaning your teeth and it's just to get you in the door. They use the evaluation as an opportunity to... read more
You suck! YOU are scammers!! New patient, came in for my first semi-annual preventive teeth cleaning. Your diagnosis approximately two minutes of my arrival in your chair was a full mouth root cleaning plus a filing to the tune of $600 out of my pocket, absolutely hilarious, you were a waste of my time!!!
I have just about had it with Gentle Dental Ahwatukee. For my past 2 appts. they have screwed up my appt day and time. I receive texts and emails confirming my appointments, and when I get to the office, they tell me I am not on the schedule. I asked today what the problem was and I was told their "scheduling program has problems". No kidding. And you know what? That is NOT MY PROBLEM. It's too bad because I really like the hygienist who takes care of me. Bottom line...time to look for another dentist.
I wish I could do 0 stars. They try to upsell you too much, too constantly even if you ask them to stop. Also they charged my wife $79 dollars for an Xray when we clearly stated we didn't approve ANY service our insurance didn't cover. they REASSURED everything would be covered, otherwise they won't do the procedure and now we just received this statement in the mail. I should've seen the reviews before vising this place. I simply can't believe this place is still in business. EDIT: I spoke with Will, the practice mana... read more
Do not go here! I booked a cleaning over the phone and was never once told that I needed to have x-rays and an exam done before I even got to schedule a cleaning. I understand that makes no sense. Trust me I thought the same . Went in for my appointment in the morning was told that I wasn't guaranteed a cleaning because they needed to see my bone structure through X-rays in order to clean my teeth. Waste of time, lost hours at work because of this business
Stay away! I don't know if they do good work or bad work but I do know that they will try to upsell everything that your insurance covers. If I would have allowed it, the zero out of pocket cleaning provided through my insurance would have cost me $206 and after negotiating $78. I'll find someone else.
Business response:
We're sorry to hear about your experience. We strive to provide transparent and fair pricing. We encourage you to reach out to us at +1 480-785-7600 so we can better understand your situation and address your concerns.
Absolute SCAM office. Do NOT go here. I am a 40yr old Male. Long story not so long, i switched due to insurance changes so only had 6 months since my last cleaning and was told on my initial visit i needed 5 Crowns due to cavities that can't be seen in X-rays (go figure that one), Braces (I have straight teeth), Trays for nighttime to prevent grinding (I don't grind my teeth), medicated mouthwash, water pick for flossing (already have one), electric toothbrush (already have one) and needed a Deep cleaning. My sister work... read more
Business response:
Dear Brandon, thank you for taking the time to post your feedback and appreciate you bringing your concerns to our attention. We are researching the details of your review and will discuss them with our providers and local team. If you would like to talk to someone regarding your experience or online review, please call us at (480) 785-7600. Thank you.
I would highly recommend everyone stay away from this practice!!! My partners crown came off this weekend, she was able to see this lady that was filling in for her doctor to put it back on. But woke up on Wednesday with an infection. Went back and of course her doctor wasn't there so she had to see the lady again which didn't even look in her mouth and only went off of X-rays. Saying sorry there is nothing we can do, you have to go to a specialist. Said she was going to call in antibiotics and ibuprofen which she didn't!!!!... read more
Was charged fully for visit after they didn't enter insurance correctly and was told I needed extensive procedures I've never even heard of from any other dentist I've been to. Do not go
Frequently asked questions about Gentle Dental Ahwatukee
How is Gentle Dental Ahwatukee rated?
Gentle Dental Ahwatukee has a 4.4 star rating with 605 reviews.
When is Gentle Dental Ahwatukee open?
Gentle Dental Ahwatukee is closed now. It will open tomorrow at 9:00 a.m.