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Gentle Dental Chula Vista

3.8

About this business

Location details

520 Broadway, Suite 1, Chula Vista, CA, 91910, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
3.8430 reviews
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Esmeralda R.'s profile image
Esmeralda R. 
rating
4 years ago

My daughter just had oral surgery, extraction of 2 teeth, they made her and me fell very comfortable, safe, and welcome. She was very nervous and they were all very nice to her.Dr. Needles and the anesthesiologist and the helpers were all very kind and explained everything very well, she hardly had swelling the same day she hardly had pain, very happy with their care and service, definitely recommend these office. 

Melody P.'s profile image
Melody P. 
rating
4 years ago

Overall the experience was an A+ from my first point of contact to my last every member of the personnel was terrific. They ensured my comfort throughout the procedure. They thoroughly explained and legitimized all expenses and answered my questions without reservation. I've been distrustful of other offices I felt weren't thorough in the exam but were quick to give expensive treatment plans, here I completely understood before I agreed to anything. I really highly recommend this business. It is a beautiful modern office. I'... read more

Business response:

Dear Melody, Thank you for the delightful feedback. At the Gentle Dental Chula Vista, we are glad that the team has put you at ease and taken great care of you during your visit. Your review means a lot to us and we look forward to seeing you at your next visit. 

Lorna G.'s profile image
Lorna G. 
rating
5 years ago

Thank you for the work that was done by your office staff. Gentle Dental has wonderful, caring and knowledgeable individuals working in the office. Keep up the great work. 

Business response:

Dear Lorna, Thank you for taking the time to post your kind words. At, Gentle Dental Chula Vista, it means a lot to us to know you had a great experience and we look forward to seeing you on your next visit. 

Jamie M.'s profile image
Jamie M. 
rating
5 years ago

This place is awesome and great staff. They made me feel comfortable and welcome. I left my dentist to go to my wife's dentist at gentle dental because the last place made me feel uncomfortable and wanted to butcher the rest of my teeth and gave me no options to save my teeth. Here at Gentle Dental they gave me multiple options and are able to help me in keeping what teeth I have that are affected.. love this place and very happy with there service's they provided me .. so thank you Gentle Dental for welcoming me and not m... read more

Rebecca P.'s profile image
Rebecca P. 
rating
5 years ago

I was referred to Gentle Dental by my insurance advocate. The first consultation was quick and comfortable. Two weeks later I returned for my extraction, I arrived early and was seen immediately due to an earlier cancelation. Doctor Stephen did my extraction in record time both the doctor and his assistants were kind and explained everything. The office was clean and Covid precautions were being taken. After my procedure I had to wait for my ride and everyone was kind and kept asking if I was doing OK. Overall my exper... read more

Cecilia J.'s profile image
Cecilia J. 
rating
4 months ago

Had my two daughters with me and they needed to go pee. They wouldn't let us use the restroom. i said we'd be very quick and they still refused. 

Janett G.'s profile image
Janett G. 
rating
7 months ago

Do not go to this location. This location does not have good customer service. Other locations are much better and helpful. Do not recommend 

Cassy O.'s profile image
Cassy O. 
rating
8 months ago

Always so rude when I call and check in made me change locations. I just called now and the lady working reception was interrupting me, frantically talking and jumping to conclusions on what I was calling for before I could even finish a sentence, refused to look up my chart after only asking if she can so I can tell the new location what they asked for, she said they could look that up themselves? sounded irritated when she had to do her job, and was more concerned with getting the lady's name who couldn't look up my chart ... read more

B M.'s profile image
B M. 
rating
8 months ago

Trust the bad reviews! I've never ever experienced the level of unprofessionalism like I did at this dentist office. And this is 100% the front desk and not the doctors on site. I helped my disabled father who has an infection and was set up for an emergency appointment fill out their online paperwork twice because their system wasn't receiving it. Then after being told they don't have anything in paper form to fill out since their own computer system was failing, they asked all my dads personal health questions out loud for... read more

Frequently asked questions about Gentle Dental Chula Vista

How is Gentle Dental Chula Vista rated?

Gentle Dental Chula Vista has a 3.8 star rating with 430 reviews. 

When is Gentle Dental Chula Vista open?

Gentle Dental Chula Vista is closed now. It will open tomorrow at 8:00 a.m.