Gentle Dental Makakilo/Kapolei

Aye B. 

on Yelp

15 years ago

Been coming here for years. Never had a problem, except for flossing. Damn dentist always get me! 

Rob B. 

on Yelp

2 weeks ago

waste of time and insurance money. double X-rays and the bedside manor was terrible. Yelp reviews are on point 

Ayden C. 

on Yelp

a year ago

The receptionist here is rude, unprofessional, and clearly doesn't care about patient communication. Zero effort, zero courtesy. Don't waste your time with this place. 

E T. 

on Yelp

a year ago

I called and made an appointment for first available a week later. They asked for all my information about my insurance including the name and #. I scheduled the appointment and called them back with all the information they asked for that I didn't have the first time when I scheduled the appointment. They needed to verify the insurance prior to the appointment to provide service. When I showed up to the location for my appointment they asked for all of the same information I provided a week prior. I told the representative... read more

Chrishelle M. 

on Yelp

2 years ago

The staff doesn't take any responsibility for their mistakes and are very rude. They made us feel less than because we didn't have "real dental coverage" like they said. The front desk girl Taron gave me a quote the day before my husband's appointment (He was in pain) and then right before his appointment while he was in the chair, said that it was going to be $300+ more. She did not care to call our dental discount plan instead gave us false information the prior day and then surprised us with a $900+ bill. My husband w... read more

Tina C. 

on Yelp

2 years ago

10+ YEARS AND IT'S GOING DOWNHILL! I would love to rate this place a 0 but unfortunately a one is the lowest I can rate. I'm so disappointed to see that this dental business has gone downhill. My family has been going to this dental office for over 10+ years and previous years we have always received exceptional care for dental. But in the mist of my son receiving braces they not only lost their orthodontics they failed to inform us that such a thing happened. They kept the information from us and stated that they would n... read more

bossss b. 

on Yelp

2 years ago

The staff is super nice but when my original dentist left i was seen by 2 other dentist's a woman and a younger Asian man. The woman was a cold, not very informative lady & the younger Asian guys was very inexperienced. I seen them both and asked to not see the young dr again but when i had to get a cap on my tooth the young Dr was doing my service. I went with it and was not happy with the outcome of my tooth. I had to wait a few weeks to get this cap out on and it didn't even fit my tooth. It was shorter than my actual too... read more

Sara E. P. 

on Yelp

3 years ago

They strike again. My family and I have gone here for years, but my dad had a crappy experience this week. He chipped a tooth and called to make an appointment to get it fixed. They told him to come down on a specific day and time this past week. When he got there, they told him that they just couldn't do it today and they were just too busy. Mind you, they scheduled him. Now he hast to go back a second time to get this fixed, and waste time, and gas, and money. It's really unprofessional of them to have made an appointment... read more

Cody H. 

on Yelp

3 years ago

I wasn't able to get ahold of anyone through the phone. Left a message and never got a call back so I ended up going to another dentist.