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Gentle Dental Palo Alto

3.4

About this business

Location details

853 Middlefield Road, suite 1, Palo Alto, CA, 94301, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.4495 reviews
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Carol S.'s profile image
Carol S. 
rating
9 years ago

Appreciation for the assistant that takes care my braces teeth. She is very gentle and fast when changing my rubber wheels ( as what i call it) also, she is a very intelligent woman who explained well detailed answers about my braces. I don't see her anymore that's why I am so disappointed. Calling out for hispanic?/Asian? girl who has a bun hair, she smiles and welcomes you even if she isn't the one who will take care of you. Unfortunately, i forgotten her name. Over all staff are fine and and got my schedule on t... read more

Business response:

Dear Carol S., Thank you for the delightful feedback. At the Gentle Dental Palo Alto, we are glad that the team has put you at ease and taken great care of you during your visit. Your review means a lot to us and we look forward to seeing you at your next visit. 

Alexandru A.'s profile image
Alexandru A. 
rating
9 years ago

This review is for the children's clinic, that has just moved to a separate building close to the main one. We took our daughter there twice and she was very well taken care of. The doctor even sang Twinkle Twinkle and Itsy Bitsy Spider for her. Great staff! 

Business response:

Dear Alexandru A., Thank you for taking the time to post your kind words about our staff. We are excited to share this with the team. At, Gentle Dental Palo Alto, it means a lot to us to know you had a great experience and we look forward to seeing you on your next visit. 

Mike R.'s profile image
Mike R. 
rating
9 years ago

I first came here about 2 years ago. I didn't really mind who I was scheduled with as I was new to the area and didn't know anyone. Turns out, I was schedule with a hygienist named Kate who gave me the best cleaning I've ever had! Since then I've always gone back to this office to see her. She's always very thorough and great to chat with. She's made going to the dentist actually enjoyable! I couldn't ask for more. 

Business response:

Dear Mike R., Thank you for taking the time to post your kind words about our staff. We are excited to share this with the team. At, Gentle Dental Palo Alto, it means a lot to us to know you had a great experience and we look forward to seeing you on your next visit. 

Sunit M.'s profile image
Sunit M. 
rating
10 years ago

Dr. Mala Gopalan is very competent, gracious and is great with kids. She took great care of our daughter when she needed her baby teeth pulled out. However, Gentle Dental is generally not well organized and they run well behind schedule (45-50 mins behind schedule). 

Business response:

Dear Sunit M., Thank you for taking the time to post your kind words about our staff. We are excited to share this with the team. At, Gentle Dental Palo Alto, your review means alot to us. Thank you for sharing your experience with wait times and organization. We will discuss as a staff and work to make your next experience better. 

Michael R.'s profile image
Michael R. 
rating
10 years ago

I came here because I had an emergency. Doctor Preethi Rajagopal took instant care of my teeth and saved a tooth that may have had to have a root canal. She personnally called me on the next day to see if I was in pain. (I had zero pain) Dr Jumani, who is doing the orthodontist part of the job, also took excellent care of me. She took the time to explain what my condition is and what can be done. So far my experience has been stellar and I can only recommend Gentle Dental with a big smile on my face :) 

Lisa D.'s profile image
Lisa D. 
rating
10 years ago

I would like to recommend my new dentist, Dr. Preethi Bangalore-Rajagopal, DD. I was in need of a crown ASAP and she took me in right away. They just moved to to this location so you have to be patient with the staff. She did a great job and am happy with my new crown. 

Anne C.'s profile image
Anne C. 
rating
11 years ago

I was back today for my semiannual cleaning and unfortunately, this experience wasn't as pleasant. To be fair, they told me they are short-staffed right now because of people out on leave, so maybe this is just an off-period for them. Today the clinic seemed a bit chaotic. I arrived a few minutes early for my appointment and was called in about 20 minutes later. The rather brusque assistant sat me in the chair and another person came by to check my teeth. I assume she was the doctor but since she didn't introduce herself I ... read more

Tammy K.'s profile image
Tammy K. 
rating
11 years ago

Seriously? This place has 3 stars? If I could give this place one million stars I totally would. First off, I came here for an orthodontist appointment... (Side note, I've seen more than 15 orthodontist for eval of braces/invisilgn in the past 2 years. From LA to Northern California..) I totally love Dr. Jumani. She's super friendly, amazing bedside manners, no bull sh*tter, just hands down not going to give you the run around. Secondly, they were able to squeeze me in for a cleaning, because of course I'm going to do invisi... read more

Marjie H.'s profile image
Marjie H. 
rating
11 years ago

friendly desk, no big wait, dentist seemed extremely competent... has only been a day, so I don't know yet if yet if the deep cleaning of a gum near a previously removed wisdom tooth will stop its occasional bleeding, but so far, no pain, and I am glad they offered me this relatively conservative option as a first try 

Frequently asked questions about Gentle Dental Palo Alto

How is Gentle Dental Palo Alto rated?

Gentle Dental Palo Alto has a 3.4 star rating with 495 reviews. 

When is Gentle Dental Palo Alto open?

Gentle Dental Palo Alto is closed now. It will open tomorrow at 8:00 a.m.