Gentle Dental Palo Alto

Cathy B. 

on Yelp

11 years ago

While visiting Palo Alto from Reno I lost an onlay and went to Gentle Dental to get it fixed. I ended up needing a root canal and a new crown. My dentist, Dr Trang Thai was excellent. Her attention to detail and technical ability were superb. Her customer service was also outstanding. She checked to see how I was doing after each of my three visits. I was lucky to find her. I am used to excellent dental care and Dr Thai did not disappoint. I recommend her highly. HOWEVER the office itself was in disrepair and looked shod... read more

PETER Z. 

on Yelp

11 years ago

Needing a cleaning while traveling for work is always a tricky situation. I found myself in the neighborhood of Gentle Dental and stopped in to see if they had an opening. After speaking with the receptionist for a few minutes it seemed like they couldn't fit me in for the cleaning. To my surprise a nice dental hygienist named Kate turned to me with a spectacular smile and informed me that she could fit me in. She opened the door from the waiting room and said "please follow me." She sat me down and got me prepped for th... read more

Mona S. 

on Yelp

11 years ago

I have been going to Gentle Dental for a while now and I wanted to advise everyone to go to Gentle Dental in Palo Alto, CA Dr. Thai, Inna and Gabby are wonderful. The front desk people are awesome. The manager Sonja was very helpful The past manager Sandra was great, she will be missed by me. Thank you all for being so wonderful Mona 

N B. 

on Yelp

11 years ago

I thought this place was very professional and friendly. Dr. Raj introduced herself, as well as each assistant who talked to me at my appointment. Dr. Raj even called me the next day after my filling and cleaning to see how I was feeling. The office seemed very busy, but at the same time seemed to run efficiently and organized. I really appreciated them taking the time to figure out my insurance and lay out my options. 

Jen T. 

on Yelp

11 years ago

This review has been long overdue. I've been going to Dr. Thai since 2012. Before 2012, I hated the dentist and was so scared. Don't get me wrong, going to the dentist is not my favorite thing to do but I am definitely not afraid anymore. Dr. Thai is amazing. She is so gentle and so good at her job. She explains everything to me thoroughly and you can tell she really cares about her patients. Other dentist would just want to work on your teeth fast and then charge you a butt load after. Dr. Thai explains what she is ... read more

Danielle M. 

on Yelp

11 years ago

My wife and children have been going to this dental office for 2 years now. My wife would always tell me how happy my wife and kids were with Dr Thai. I had not gone to see a dentist in over a year and a half because of my bad experiences with my 2 previouse dentists. I had a crown that was poorly done and needed to get replaced(2years old). SO I DECIDED TO MAN UP and listen to my wife and give Dr Thai a shot. I am happy i listen to my wife, because i finally found a dentist i think my whole family is happy with. 

Elliott J. 

on Yelp

11 years ago

I just finished my second appointment with Dr. Thai and I had nothing but positive experiences there. Sandra, the receptionist, was extremely professional and patient with me despite my not having my insurance information lined up. She graciously contacted my insurance company (and all the incorrect ones I provided) and finally drilled down to the correct information needed to check me in. She is genuinely helpful, conversational, and welcoming. She being the first person you see at a dentist's office, it's nice to finally ... read more

David G. 

on Yelp

12 years ago

I'm a 41 year old guy who last saw a dentist when my mother demanded it at age 16. Yes, that means not even a cleaning at a dental office is 25-years. I brushed fairly well over the years but never really flossed. In recent years, I started to get various tooth aches, gum soreness, and lots of bleeding when I tried to floss and even during brushing, so I knew it was time to face the music and start taking care of my mouth. My first visit to Dr. Thai was in early September, and she got right to work with extensive plagu... read more

Jeff M. 

on Yelp

12 years ago

I have been a patient at Gentle Dental for many years now. Since working with Dr.Thai I have found her to be clear about my options and to discuss the pros and cons without any pressure. More recently she has begun taking pictures of the teeth so I can see what the concerns are as I weigh the recommendations and this has been helpful. She has not recommended removing old fillings until they (the old amalgam ones) had failed. She sought lower cost solutions when advisable.