Gentle Dental Perris

Craig G. 

on Yelp

2 years ago

Drop ball on handicap person .Cancel 3 times on her They were asked not to do this on the 2nd time. They do not care . Poor service and not dependable at all. Drop ball on handicap person .Cancel 3 times on her They were asked not to do this on the 2nd time. They do not care . Poor service and not dependable at all. 

Creva N. 

on Yelp

2 years ago

The amount of dust on the hoses and ground was appalling. I went in for a toothache, which turned out I was in need of a root canal and a crown.I was told to pick up my prescription at my pharmacy, which never happened. I called the after-hours phone number because I was in so much pain. No one returned my call until after the 4th of July. I filed a complaint with my insurance and the health department. 

Johnnie W. 

on Yelp

2 years ago

Worst dental care experience I've ever had at this office with Dentist Elizabeth McGregor. I came to this office for a routine check-up and only had 3 cavity fillings done. I wasn't in any pain before my visit. Later that night, after the numbing wore off, I felt pain near the fillings. I figured it was normal and would subside but a few days later, it turned into a painful canker sore or abscess, making it hard to eat. I tried treating it by rinsing with warm salt water on my own. The next day, I woke up with throat swel... read more

Maria M. 

on Yelp

2 years ago

My mom came in to see Dr. McGregor on 25 January when she has insurance she know that she needed two crowns replaced and a deep cleaning. They gave her some kind of excuse that she needed to pay. The insurance was not gonna cover it she called the insurance and insurance said that they would cover it then Insurance called the office to try to speak to someone And all they do is put them on hold. Don't give them any information very unprofessional I called and I spoke to someone in the office by the name of Dominga she was ve... read more

Sally S. 

on Yelp

2 years ago

When I moved in the area I was excited that there was a dentist to close to home. Long story short convenience is not always good. Look elsewhere if you want great service and to be treated with respect. They only care about money not the patient. They'll tell you one price and bill you another. I kept getting bills in the mail after I paid in full. I contacted my insurance company and found out I didn't owe anything. I've changed my family over to a new dental group and they're amazing. The management needs to improve. 

Axios P. 

on Yelp

2 years ago

Gentle Dental off Perris I called today trying to reschedule my appointment and this lady named Lilly answered the phone and off the start she was nice and all but once I mentioned that I will be rescheduling she gave me attitude and started mocking me. Which I find completely out of pocket. I could have been inappropriate towards her or even walked in causing a scene but I'm better than all that so I'm leaving this review to let the others know about this Lilly and to hopefully reach her employer cause this type of attitud... read more

Jessica Lilian G. 

on Yelp

3 years ago

Hace unos meses fui, al principio todo bien, excelente trato de los dentistas y de la recepcionista muy amable, hasta que apareció una chica (complexión robusta no recuerdo el nombre) supongo que es como la manager del lugar que se metió en todo el procesó de lo que él dentista me decía literalmente ella parecía asumir el puesto del especialista me pareció desagradable me sentí acosada al ella casi casi obligarme a hacerme dicho tratamiento el cual yo le expliqué a mi dentista el cual no podía hacérmelo y el demasiado compre... read more

Aracely M. 

on Yelp

3 years ago

I don't recommend this office. Terrible service! I was referred to the endodontist by my primary dental office. My insurance company referred me to gentle dental in perris. They sent them the referral and this was enough for gentle dental at first. Then they canceled my appointment twice. They stated the referral needed tooth number and what type of specialist I was to see, but this wasn't enough and they also wanted a referral from primary dental office! They also kept stating they weren't getting the referral from my insur... read more

Rebecca F. 

on Yelp

4 years ago

I like my dentist so this is no reflection of her. But, it's quite annoying that I paid for all my services up front.... And then continue to get bills in the mail saying I owe money. Doesn't make sense and this is a huge reason why I'm gonna go else where. So is my entire fairly.