Gentle Dental Rancho

Shellie P. 

on Yelp

a year ago

My family has been going to the Rancho office for over 15 years. Dr Peterson is an excellent dentist! Love him! However in the past 2 months, since the district manager, office manager and several others have resigned, it's impossible to get in contact with anyone that can or will discuss my concerns. When trying to contact the district manager Anna, I've been told that they "never know" what location she will be at. I completely understand that. What I don't understand is why (after leaving SEVERAL messages at the Rancho of... read more

Lucy T. 

on Yelp

a year ago

They will bill your insurance before you have the work done... They are not very gentle either... 

Tom O. 

on Yelp

2 years ago

This review is regarding a I payment I unnecessarily made a couple months ago to Gentle dental, ;n still waitting on the refund of $329. I will no longer be going to gentle dental because I believe they rake advantage ofdisabled low income people who have insurance who should nor be billed unnecessarily as I was!!!! 

Rob T. 

on Yelp

3 years ago

We were looking for a different dentist because the old one just wanted to upsell, and I'm tired of people wanting to do work on us for insurance money, i.e... saying I need work when I don't or prescribing medications I don't need. My wife and I had appointments on 8-23-23 at 10 and 11a.m.. I got there at 9:50 because I had a meeting with a client at 12 noon. My wife around 10:25. I didn't get called back to the hygienist until 10:47a.m.. it took a minute for her to start, and she gave me some nasty bacteria mouthwash (neve... read more

Michele F. 

on Yelp

3 years ago

This place is so dirty with high pressure sales. It seems like a fast food dentist office. 

Milan H. 

on Yelp

3 years ago

The General Dentist, Dr. Pedersen was kind, quick, and prompt. However, the Orthodontist was 30 minutes late for my schedules appointment time. I had to leave without even being able to review my treatment plan. Then, I called to request a referral be sent to another Orthodontist and the receptionist acted a little reluctant to help. They were nonchalant about wasting my time. 

C G. 

on Yelp

4 years ago

Been coming here for years but I'm looking for another dentist at the moment. I spent $2,000 on my front tooth upgraded, that cracked 2 months later in half then fell out. When I try to call about my teeth being repaired, exposing the nail in my gum. No answer, no return call. So I drive to there location only to see it closed for days. This location is always closed with no notice or note. I don't recommend this location/dentist. 

Deb B. 

on Yelp

4 years ago

Believe the reviews on Yelp and not on their website. Somehow, the reviews on their website are all positive and 5 stars (just not possible). The service is horrible and their Manager, Meghan, manipulates you. I was in desperate need of a Endodontist appt, and no one would answer the phones or return my call. The first appt had to be cancelled (very unfortunate) but my mother is in hospice now, and it couldn't be helped. As soon as I returned to the state, I tried to reschedule. So, when I received a text telling me I ha... read more

Sergio S. 

on Yelp

5 years ago

I had went in for an anual clean up and they said I needed a deep cleaning. Understandable I went threw with it but before that they said I needed to take out my old silver filling because apparently their was decaying underneath I felt no pain and I'm very hygienic with my teeth but I proceed to believe it could be true so Dr. Peterson dug out the silver and dug in to much that he almost hit a nerve and covered it with white filling. It hurt me in such pain after the anesthesia went away, it's been a month and my teeth are ... read more