Gentle Dental Rancho

Julie K. 

on Yelp

5 years ago

I have been a patient with Dr Peterson along with my daughter for 10 years. I really like the Dr he's always been fair and truthful to my family. I even referred my neighbors to him which didn't go well either kept getting canceled. My problem is with the Orthodontist group he has working in there. I was referred by Dr Peterson to a female orthodontist not saying any names for about 6 months. She wrote up her plan and so I signed a contract for 30 months which that was the original plan. Then come in for a visit there's anot... read more

Anthony G. 

on Yelp

5 years ago

Beware seniors they will take advantage if you don't have insurance! Went in for follow up cleaning 99.00 they want over a 1,000.00 for a so call deep cleaning. Which I just had Dec 2019 by this office!Paid 127.00 for x-rays I did not need and their insurance I cannot use because it does not cover deep cleaning!Beware of the redhead she is the hatchet person there she does not like questions!Never go again! 

Cindy V. 

on Yelp

5 years ago

Be very careful not transparent at all...had a deep cleaning that I paid almost $800 for my gums got infected and my teeth were not even polished. They felt terrible....what happened to honesty? Just be f@$% honest and you would get such more followers. Shame on you! 

Ellen S. 

on Yelp

6 years ago

Gone to this ofc for years - missing hygienist sandy as she has retired. Last cleaning I had was December last year- had a different hygienist this time. My husband had switch to a different ofc yeas sho & he's urged me to do the same but I remained to b loyal to this one on Rancho - new hygienist did a pretty decent job last dec do thought I can make my 2nd visit with her & see if she's consistent . My June appointment was cxld due to CoViD. Calling this ofc the past few months has been the worst. One if the reasons why m... read more

Jennifer E. 

on Yelp

6 years ago

Hold on to your wallet and credit cards if you go here and make sure to call your insurance carrier before paying them for anything! They told me my insurance did not cover a certain procedure so I thought they knew that because they had actually called my insurance carrier. Nope. They ASSUMED the procedure wasn't covered because it's not covered by most other carriers so I paid $196 for the visit. When I received the statement from my carrier that showed I should have paid $60, I was livid. The office manager Megan was tota... read more

Jackeline F. 

on Yelp

6 years ago

This place is so unprofessional. I make my appointments at a certain time because of work and I'm not seen until 30 minutes later. I have gotten 3 different orthos since I started my treatment! It's ridiculous how unprofessional this location is. 

Mike C. 

on Yelp

6 years ago

Overcharged!!!, and they refuse to give money back. Office manager won't talk to insurance company or respond to any correspondence. 

Julissa A. 

on Yelp

6 years ago

This place is horrible. They are never on the same page for appointments. Always very hectic and you aren't seen the time you are scheduled for. I've had 5 different ortho drs. within the past 7-6 months. I wouldn't recommend this place. 

Teresa F. 

on Yelp

6 years ago

All three of my kids were patients for years. It was the first and only dentist my two youngest went to. There was a new dentist almost every time we came but I'm not sure why. The rest of the staff there were great, nice and friendly, but I don't think any of the dentists knew what they were doing. My daughter began having anxiety about having work done on her teeth so they suggested going to a children's dentist that uses sedation rather than causing more stress. They said she had 1 cavity and they gave us a referral. The ... read more