Glyde

E B. 

on SiteJabber

8 years ago

Worst online buying experience ever Bought iPhone 6 that was supposed to be "excellent." Phone arrived dirty (repulsive, greasy face marks on the glass), and was password protected, as well as still attached to previous owner's Apple account. The kicker is the phone itself is broken! The screen is no longer touch responsive! So angry. Multiple emails to "customer service" have not been answered. Now waiting for "return kit" and money refund. Will be seeking s chargeback from credit card company first thing in the morning. DO... read more

Phyllis W. 

on SiteJabber

8 years ago

They are crooks; don't buy from Glyde! My daughter bought her iPhone from Glyde and had a good experience. I asked her to find one for me, and she spent a great deal of time searching to find me the best deal. She alerted me when she found it, and I ordered immediately. I was so excited and ran out to buy a case and tempered glass protector because it was expected to come in about 5 days. I've been checking my mailbox daily, and just now got a message that the person who was selling the iPhone6 did not fulfill their end of t... read more

Judy S. 

on SiteJabber

8 years ago

Worst customer service ever! Placed an order for an iphone. After one week I emailed customer service and it was on hold pending more information on the credit card I used to pay. Waited another week and when I emailed customer service again I received this email from Julie the Manager at Glyde. Thanks for nothing Julie. I paid for an entire month of cellular service waiting for this phone to arrive. After the threat from Julie the manager at glyde to put my account on hold, I will NEVER again do business with Glyde. Buyer b... read more

Janet F. 

on SiteJabber

8 years ago

Don't buy from Glyde I placed an order for an IPad. A pending charge was placed on my American Express Account. I received an email from Glyde saying a shipping box had been sent to the seller. After 10 days I emailed Glyde to advise them of the situation. The following is Glyde's response. Dec 13, 8:20 AM PST Hi Janet, Unfortunately, I cannot find a pending Glyde for an iPad. Would you mind providing me with the last four digits of the credit card used along with your billing zip code? That would allow me to locate the acco... read more

Denise T. 

on SiteJabber

8 years ago

Iphone purchased Crap, I wish I would have read these reviews. Yep, same thing happened to me. Bought an Iphone 6 and two months later its dead. Won't turn on or anything. Clearly, they are taking in bad phones, getting them to work for certain amount of time, knowing the hardware is going to go bad in a few months. So sad. 

David S. 

on SiteJabber

8 years ago

For a fact: worlds worst customer srevice I bought a phone from them. Then, two months later the phone just went berserk. I found out that this is the only company on the planet that doesnt have a customer service number. WHAT ABOUT YOUR CUSTOMERS! Duhh!! Through an email I asked for a refund or for a replacement. They told me that they would give me a $100 voucher. What kind of crap is that. Anyway, dont make the same mistake all of us did. 

Matt M. 

on SiteJabber

8 years ago

Avoid! Customer service is nonexistant Sent my phone through Glyde and it was misplaced through USPS. Glyde immediately took the "not my problem" approach and was unwavering in their terrible response times, lack of effort looking into my issue, and avoiding questions. I now have no phone, no money, and no means of recovering my device. I cannot figure out why they have a customer service department. 

Christopher K. 

on SiteJabber

8 years ago

STAY AWAY FROM GLYDE!!! I purchased a game on 10/15/17 and it still hasnt been shoipped...wrote the company..they said it would be here at end of the week.here it is 13 days later and still not even shipped.wrote them 3 times.They answered first email..ignored last 2. they are a fraudulent company who steals your credit card information and your money.I tried to delete my payment information and it will not let me..They are thieves.beware folks. 

Sy H. 

on SiteJabber

8 years ago

Horrible Customer Service Customer service reps behave like children. It's like they're trying really hard to lose their customers.