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Glyde

3.5

About this business

Location details

11 Vreeland Road, Florham Park, NJ, 07932, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5907 reviews
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Lars b.'s profile image
Lars b. 
10 years ago

Meh Should have worked better; disappointed w/ the overall process and result. Room for improvement -- Glyde customer rejected item w/ no reason given, shipping was botched 2/2. 

Crs F.'s profile image
Crs F. 
10 years ago

TERRIBLE. SCAM. STAY AWAY. I attempted to purchase a phone here, and after entering all of my information, it coincidentally gave me a message notifying me that the phone had already been sold. They now refuse to remove my credit card information or even acknowledge the fact that I have been charged falsely. Now I have to go though my credit card company and obtain a new credit card. Customer service is of absolutely no help, as they give me the same automated response over and over again, not acknowledging any of the specif... read more

Tammy C.'s profile image
Tammy C. 
10 years ago

Poor Customer Service & Misrepresented Product My first experience with Glyde was terrible. There was a long delay in receiving the phone and arrived long after the date promised. Additionally, I purchased an IPhone 4s 32GB, and I received a 4s 16GB. Glyde's customer service responses were on the level of patronizing and were inconsistent. In response to the delay in shipping issue, Glyde responded that their shipper would be placed on the watch list and prohibited from selling if additional incidents occurred. In response t... read more

Mike S.'s profile image
Mike S. 
10 years ago

I have a question for Glyde rep "Brian" Hey Brian, Why does Glyde not have a number that you can call to speak with a rep? Your number you have listed on this page just rings and rings, no message nothing. The one on a credit card statement does the same. If this is such a legitimate company, why don't you have a working phone number? Love to hear your answer for all to see since your company has nothing to hide I'm sure!!!!!!! 

Gene S.'s profile image
Gene S. 
10 years ago

I I don't know the appeal of glide. I thought it was buyer and seller of phones and etc., but it is really a market place like eBay. I ordered a phone, waited for 2 weeks- nothing. I reached out. Turns out the seller had a change of heart. Nobody cancelled the order and apparently glyde was looking for replacement, but they had 3 phones with similar condition for less money. I didn't like that. No pictures of the phone, you rely on seller, no phone number to call but the email response from glyde is quick. I cancelled my ord... read more

Jared B.'s profile image
Jared B. 
10 years ago

Horrible Experience I listed my phone on Glyde and it sold rather quickly. After sending the phone to the buyer, I received an email that the buyer wanted to return my phone. Fine. The problem is, that was about 3 weeks ago and I still have not received my phone back. There is no phone number, and customer service only operates via email (how is that even possible). I would advise NOT using this company and go with a more legitimate company such as EBAY. 

jojo j.'s profile image
jojo j. 
10 years ago

no customer service Terrible. Product arrived late without promised charger. After multiple email inquiries, no response. Lame. 

Diana Z.'s profile image
Diana Z. 
10 years ago

Purchased a HD Amazon Fire 7" I was skeptical about purchasing through the site after reading some of the reviews, however I had a great experience. I paid a total of $35 for a tablet that is like brand new. I really only wanted the tablet for the reading books through the Amazon Prime lending library. I figured I did not have much to lose for $35 dollars and I am glad I did it. 

E O.'s profile image
E O. 
10 years ago

Seller beware Had a previous good experience with Glyde so decided to sell my iPhone 6 Plus through them. Phone sold 5 days after I listed it, but a box was fairly slow in arriving. Once it did, I promptly mailed it to the buyer using the box and label provided by Glyde. I then received another box from Glyde (with the same order number), which seemed odd. Then I was notified that I was slow in mailing the phone, and then my account was suspended. After contacting support, my account was reactivated and I received a THIRD bo... read more

Frequently asked questions about Glyde

How is Glyde rated?

Glyde has a 3.5 star rating with 907 reviews. 

When is Glyde open?

Glyde is closed now. It will open on Monday at 9:00 a.m.