Glyde

J K. 

on SiteJabber

10 years ago

Terrible Experience There is ZERO protection for the buyer on Glyde.com. I recently purchased a Samsung Galaxy S5 T-Mobile in "Excellent Condition." The phone arrived with a BAD ESN, had a balance owed to T-Mobile, and had the water damage indicators tripped. I immediately contacted Glyde.com with the issue via e-mail. The email responder was Julie who initiated a return. Afrer the return, I was told that Glyde.com does NOT return shipping costs and charged me about $10 for the error on the seller's part. I complained to Gly... read more

Shahnawaz H. 

on SiteJabber

10 years ago

Terrible battery I also received a device with terrible battery life. Ordered an iPhone 5C supposedly on excellent condition. I used it for a about a week and started to notice that the battery would drain really quickly. One minute it's fully charged, the next it's about 50%, then dead the next minute. I even emailed customer service about the issue and was told since the buyer acceptance period has passed the seller has been paid. They encouraged me to relist the item. Why would I relist it?! I need a working phone. Not gi... read more

Citizen R. 

on SiteJabber

10 years ago

Slide on Glyde- Better Customer Service Experience Elsewhere In spite of a spirited attempt to support what I thought would be a great company, I have been unable to complete a purchase- not sure why, card doesn't work on their site. However NO problems anywhere else. Customer service feels plodding, and well, less than helpful. Made me feel like the problem was on my end. Well, in the past year, I have successful purchased 4 phones elsewhere, and guess the next one is elsewhere as well. Just successful made a purchase on Am... read more

Sunny O. 

on SiteJabber

10 years ago

25% rating on actual completed transactions 75% of the transaction cancelled by Glyde because seller can't fulfill commitment Glyde doubles debit card processing transaction every five days for the same item 10% of the item bought actually arrived within the specified window Please vent your sellers and hold them accountable so buyers don't waste time unnecessarily. Your sellers are pulling the website concept in a wrong direction. 

Sarah F. 

on SiteJabber

10 years ago

Upset and Confused I ordered an iPhone 6s Space gray through Verizon network for 549.80 transaction #*******209. After 1 day my account is on 'suspension' and I have not received any information other than the mentioned along with the return of my money. I was unsure if I incorrectly put in my card information (I couldn't find my card and did it by memory but was 99% sure of what it was because I order online often and have a very good memory with numbers). Anyway there was that but I did get a confirmation email so I though... read more

Rylee M. 

on SiteJabber

10 years ago

Took my money, haven't heard on my product. I Ordered an iPod on the 21st, It said that it would take up to 48 hours to confirm my transaction. The money has been taken from my account but I have yet to hear anything in regards to shipping. Today is the 25th and nothing? Poor customer service, but still willing to participate in business with you if someone were to get back to me. 

Jazpiano S. 

on SiteJabber

10 years ago

Not what I expected... Although I did get the item for the price advertised, and it does function as advertised, I did not expect to receive it in the filthy condition it came. I had to clean greasy fingerprints, liquid spots, and dirt/food particles off the screen and back surfaces. It was gross. This was my first purchase through Glyde and it may be my last -- not because of Glyde necessarily, but because the device came directly from the seller who sent it in filthy condition. 

Matt H. 

on SiteJabber

10 years ago

Aweful battery The iPhone5 that I bought was great condition except the battery.obviously something is wrong with the sensor. One minute it will be at 85% then down to 1% and dies. Very frustrating but I guess you guys can't really do much about that. 

Linda B. 

on SiteJabber

10 years ago

iPhone purchase Purchased an iPhone that was described as "in excellent condition". Maybe it is except for the fact that I have to recharge the battery at least three times per day. It's a little frustrating. I will not be purchasing from Glyde again.