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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,275 reviews
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Margarita's profile image
Margarita 
3 years ago

One stop shop. Flawless execution with trade-in a Excellent service from Sales to Finance. Mr Massey and Mr Nguyen we’re friendly, knowledgeable, and above all extremely professional. Smooth processing from start to finish. 

Business response:

Thank you so much for the review, Margarita! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director 

Tom and Michele longoria's profile image
Tom and Michele longoria 
3 years ago

The salesman was very experience about the car he The salesman was very experience about the car he explained everything we need to know he answered all the questions very correctly and honestly the credit person it’s the same very professional explain that sums our options and stuff he was just great the whole experience was very good 

Business response:

Thank you so much for the review! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director 

Dave's profile image
Dave 
3 years ago

Well run operations Huge operation. Many people approached me to make sure I was being taken care of. Entire process start to finish 2 1/2 hours. My sales man was very good and super customer oriented. 

Business response:

Thank you for taking the time to rate us. We'd love to hear additional feedback from you. If you'd like to share more, you can contact me, Jennifer Barger, Customer Loyalty Director, at LoyaltyDirector@GrapevineFord.com. 

Ernie's profile image
Ernie 
3 years ago

Great experience Ismael Reyes-Ortiz was amazing, he communicated and made our truck purchase smooth and a great experience. He is very professional and took time to answer all of our questions. I highly recommend Ismael if you are looking for a great vehicle experience. We will definitely be back here for our next purchase. 

Business response:

Thank you, Ernie! It means a lot to us to know that Ismael left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Jennifer Barger, Customer Loyalty Director 

Gary H.'s profile image
Gary H. 
3 years ago

Great customer service Great experience from start to finish. I appreciated the straight forward approach. Sale staff was phenomenal and very helpful. I was able to find the truck I wanted and they worked hard to get me in it. 

Business response:

Thank you so much for the review, Gary! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director 

Julie's profile image
Julie 
3 years ago

Great service Great communication from ordering our new car to waiting through production through delivery and on to final purchase. Very pleased with my new Ford Bronco Sport! 

Business response:

Thank you so much for the review, Julie! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director 

Jeff's profile image
Jeff 
3 years ago

Love this place! I sent an inquiry online throughcars.com. Luke Strader had a quick personal video sent to me with regard to the truck and a quick 360 on it within a matter of minutes. Super fun, professional atmosphere. Love this place! 

Business response:

Thank you so much for the review, Jeff! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director 

Paul's profile image
Paul 
3 years ago

Great experience!!! Julian Arsenault did an amazing job to win my business & kept in constant communication during the entire process. Have some things that need to still be done after the sale, so hoping will maintain same level of care after the sale. Gary Johnson, Finance Mgr, did great job to get me best financing & didn't try to sell me coverages that I didn't need... Great Experience & willing to drive 1 1/2 hours again for our next vehicle!! Thx! Paul 

Business response:

Glad to hear it, Paul! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Jennifer Barger, Customer Loyalty Director 

Orhan Gjonbalaj's profile image
Orhan Gjonbalaj 
3 years ago

I do recommend this place to buy a car The greatest customer service ever I received. Marcus and will they did a great job. Will and Marcus they explained everything about the car and processing. Thank you very much Marcus 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Jennifer Barger, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,275 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.