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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Well run operations Huge operation. Many people approached me to make sure I was being taken care of. Entire process start to finish 2 1/2 hours. My sales man was very good and super customer oriented.
Business response:
Thank you for taking the time to rate us. We'd love to hear additional feedback from you. If you'd like to share more, you can contact me, Jennifer Barger, Customer Loyalty Director, at LoyaltyDirector@GrapevineFord.com.
Great experience Ismael Reyes-Ortiz was amazing, he communicated and made our truck purchase smooth and a great experience. He is very professional and took time to answer all of our questions. I highly recommend Ismael if you are looking for a great vehicle experience. We will definitely be back here for our next purchase.
Business response:
Thank you, Ernie! It means a lot to us to know that Ismael left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Jennifer Barger, Customer Loyalty Director
Great customer service Great experience from start to finish. I appreciated the straight forward approach. Sale staff was phenomenal and very helpful. I was able to find the truck I wanted and they worked hard to get me in it.
Business response:
Thank you so much for the review, Gary! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Great service Great communication from ordering our new car to waiting through production through delivery and on to final purchase. Very pleased with my new Ford Bronco Sport!
Business response:
Thank you so much for the review, Julie! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Love this place! I sent an inquiry online throughcars.com. Luke Strader had a quick personal video sent to me with regard to the truck and a quick 360 on it within a matter of minutes. Super fun, professional atmosphere. Love this place!
Business response:
Thank you so much for the review, Jeff! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Great experience!!! Julian Arsenault did an amazing job to win my business & kept in constant communication during the entire process. Have some things that need to still be done after the sale, so hoping will maintain same level of care after the sale. Gary Johnson, Finance Mgr, did great job to get me best financing & didn't try to sell me coverages that I didn't need... Great Experience & willing to drive 1 1/2 hours again for our next vehicle!! Thx! Paul
Business response:
Glad to hear it, Paul! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Jennifer Barger, Customer Loyalty Director
I do recommend this place to buy a car The greatest customer service ever I received. Marcus and will they did a great job. Will and Marcus they explained everything about the car and processing. Thank you very much Marcus
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Jennifer Barger, Customer Loyalty Director
Great vehicle buying experience Great experience buying our new truck at this dealership. Everything was smooth and low pressure. Our salesman truly acted as our advocate and got us the deal we were looking for. Highly recommend
Business response:
Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Jennifer Barger, Customer Loyalty Director
Really happy with my purchase! Everyone was great! Sube was our sales man and he was great. I called before arriving to check if vehicle i seen online was still available sube picked up and confirmed. Then I got a call back asking if I knew address and letting me know car was ready for me to test drive.
Business response:
Thank you so much for the review! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 3,415 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.