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4100 APD 40, Cleveland, TN, 37311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
service truly professionally done
Business response:
Thank you so much for your awesome feedback Alan! We love to hear we were able to provide you with great service! Let us know if there is anything we can do for you. Thank you for being a valued Gray Epperson customer.
My Hyundai needed its 60,000 mile service. Can't say enough great things about how well it went and the level of customer interaction that went into explaining the services required, the prices, setting the appointment and the overall experience. Everyone (especially Eylish) was awesome. Thank you!!!!
Coby went above and beyond to help my mom get her a car. He showed her every detail of the car, was very friendly, honest and helpful.Also Every employee that walked by were friendly and made sure to say hi to us or asked if we needed anything while we waited. I highly recommend this dealership to everyone! I can honestly say I have dealt with several car dealerships but this one is by far the best!!! Very Friendly staff!!
Business response:
Thank you so much for your feedback Amy!! We are so glad Coby was able to provide you and your mom with a great car buying experience. We will be sure to tell him to keep up the great work. Thank you so much for coming in and trusting us with your business! We appreciate you all and hope your mom enjoys her new car! Be sure and let us know if there is anything we can do for you. :)
Quality of service department, especially Molly Skinner, stayed after 5 to take my call, got me in the next day, so pleasant and time was right on. I am changing dealership to Gray Epperson!
Business response:
Thank you so much Art for your awesome feedback. We are so glad Molly was able to provide you great service. We will be sure to let her know to keep up the great work. Thank you so much for trusting us with your servicing needs. We hope to see you soon. :)
Today was a very rough day for me, I drove close to 80 miles to Kia of Cleveland after being assured that everything was a “go” by several employees to get there and be turned away within 3 minutes! I left crying! Needless to say a few hours later I called Gray Epperson and every single person I came in contact with was phenomenal from the very first call! Andy was great and then after arriving at the lot and meeting Jared he was just as pleasant and respectful and understanding! I left the lot tonight with more than I ever ... read more
Business response:
Wow Jennifer! It is great to hear amazing feedback like this!!! I am so glad we were able to provide you with a great car shopping experience. We love when great people like yourself are able to drive away from our dealership happy getting the service they deserve. Thank you so much for trusting us and allowing us the opportunity to earn your business. I will be sure to let Jared and Andy know to keep up the great work. We welcome you to the Gray Epperson Family and hope to see you soon! Thank you!!
I was truly impressed with the friendly and thorough service team. Thank you for treating me with respect and doing whatever it takes to identify and fix the problem.
This place is SO amazing.... that my family bought THREE cars from them in a matter of FOUR DAYS! We worked with Lee, who was absolutely AMAZING! He went above and beyond for all of us! I’m sending everyone I know to this place! Great company, great people, great customer service. I will always recommend them!
Business response:
THANK YOU SOO MUCH for your awesome feedback. We are so happy we could assist you and your family with your vehicle purchases. We will be sure to let Lee know to keep up the great work. We welcome your family to the Gray Epperson Family. Thank you so much for your trust and business. We hope to see you soon!! :)
I just want to say thank you for getting this single momma in a car within my price range. A big thank you to Jared, Billy, and Gary! You are all awesome!
We have bought several cars from here and they have always went above and beyond to help me and my family out. Today was no different! Every employee here are willing to help and always treat us wonderfully! Thank you all so very much! I am loving my new car and I can’t stop smiling!
Gray Epperson Hyundai has a 4.2 star rating with 845 reviews.
Gray Epperson Hyundai is closed now. It will open at 9:00 a.m.