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4100 APD 40, Cleveland, TN, 37311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
My new Sonata had a radiator issue out of town. Even though Gray Epperson is not my home dealership Molly made sure I was taken care of under warranty, as it was a defective part. She was amazing and provided excellent customer service and communication. Thank you!
Business response:
Thank you for your positive feedback Jennifer. I am so glad we were able to provide you with great friendly service. We will be sure to tell Molly to keep up the great work. Thank you for allowing us the opportunity to earn your trust and business. Stop by and see us anytime you are in town :)
This was my first time to use their service department. They were very personable with the service, answering all my questions, and explaining the particular service I was getting. They finished the service, while I waited in their comfortable waiting area, sooner than I expected. It was a pleasant experience overall.
I live in N Ga and Dalton is closer but since that shop is no longer available, this was next choice. I'd received an email for recalls, opened link & made appt online. We made arrangements to leave 🚗 & go 🛒. It was a pure pleasure. This will be my next car dealership when it comes time to trade. The service writer was amazingly friendly, cooperative & efficient. Thanks for making us feel like we are a part of your family. 🙏🏻👍🌟
Business response:
Thank you so much for your feedback Rhonda! I am so glad we were able to provide you with fast and friendly service. I will be sure to let our service team know to keep up the good work. Definitely be sure to let us know when you are ready to trade your vehicle in. We would love the opportunity to help you in your next vehicle purchase. Thank you so much for driving up to see us and giving us the chance to earn your business. Welcome to the Gray Epperson Family!
After being at Kia of Cleveland for 5 hrs we left and went to gray... I brought my first car from here in 2015... we got there and was help immediately.. for grateful for the car we got and the great customer service!! I will return soon!!! Thank y’all so much!!!
Business response:
Ashly, we are so glad to hear that we were able to provide you with a great experience.I will let everyone know to keep up the great work. Know that we appreciate your business and we are always here to help! Thank you so much for being a valued customer. We hope to see you soon!
This is our Fourth car that we have purchased from Gray Epperson automotive and have always been treated very nicely. I plan on purchasing another truck in the future and will be going back here for that one also
Their customer service has always been excellent!
Business response:
We are so glad that you had such a great experience here with us. I will let everyone know to keep up the great work. We appreciate your business and we are always here to help!
I went in for my routine maintenance 15,000 miles. I was quoted $111 for the bill KMan surprisingly and $87. I was quite surprised, I anticipate at the $111. The shop was rather small compared to a larger dealer but they had everything you needed. I was pleased I would recommend.
I enjoy the fast, courteous service!
Know what they are doing I would recommend them to everyone
Gray Epperson Hyundai has a 4.2 star rating with 845 reviews.
Gray Epperson Hyundai is closed now. It will open at 9:00 a.m.